Knit

Client Partner

• Own and grow a portfolio of 10–20 enterprise accounts, including both existing clients and targeted net-new logos
• Drive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year
• Uncover and pursue new opportunities within existing and prospective accounts—identifying new business units, teams, and use cases where Knit’s platform can deliver value
• Act as a strategic advisor to senior Insights, Analytics, and Marketing leaders, helping them expand how they use Knit’s AI-native platform across teams and business challenges
• Develop and execute account plans that identify whitespace, prioritize client goals, map key stakeholders, and drive consistent revenue growth
• Lead commercial negotiations —owning renewals, upsells, and cross-sells in collaboration with Sales Leadership
• Collaborate deeply with Customer Success, Research, and Product to ensure clients realize full value from Knit today - and evolve alongside our platform as new capabilities emerge
• Represent Knit externally at conferences, client summits, and industry events, strengthening brand visibility and deepening client relationships.
• Maintain high standards for pipeline integrity, forecasting accuracy, and documentation across every stage of the renewal and expansion process.

Account Executive

• Drive net-new revenue by identifying, engaging, and closing partnerships with enterprise organizations
• Collaborate deeply with Research and Customer Success teams throughout the sales process
• Lead a consultative, insight-driven sales process from discovery through close
• Develop tailored outreach strategies to generate new introductions
• Ensure seamless handoffs post-sale
• Identify cross-sell opportunities within existing clients
• Maintain high standards for pipeline integrity, forecasting accuracy, and documentation
• Represent Knit at conferences, trade shows, and industry events
• Continuously experiment and improve, bringing creativity, curiosity, and proactive thinking

Administrative Assistant

• Enter and update project-level data in Google Sheets and Knit’s internal tracking systems
• Maintain consistent naming conventions, file structures, and data organization across Google Drive
• Perform quality checks to identify and correct discrepancies in project metrics
• Support the Research Operations and Finance teams with reconciliations and monthly reporting by providing accurate data extracts
• Assist Research Operations team with ad-hoc data pulls and summaries for internal stakeholders
• Support the Sales team to ensure project status and outcomes are reflected accurately in records

Administrative Assistant – Research Operations

Product Marketing

• Lead the strategy, positioning, and execution of product marketing initiatives to drive adoption, revenue growth, and category leadership
• Own full scope of Product Marketing: messaging frameworks, launch execution, enablement, and cross-functional processes
• Serve as the voice of the market connecting customer insights, product development, and commercial goals
• Build scalable workflows and processes and lay groundwork to grow a Product Marketing team over time
• Partner with Sales and Customer Success to develop enablement programs, tools, and materials that increase win rates and drive adoption
• Lead competitive analysis, customer research, and market trends to shape product and GTM strategies
• Orchestrate collaboration between Marketing, Product, Sales, and CS to ensure shared priorities and consistent execution
• Translate Knit’s category vision into product-level proof points and partner with Head of Marketing on thought leadership
• Present product marketing metrics to Head of Marketing and executive leadership
• Balance hands-on execution (crafting materials) with building processes for scale
• Report to Head of Marketing; Director-level ownership of Product Marketing function
• Expected to travel occasionally for industry conferences and Knit in-person team meetings

Client Partner

Account Executive

Administrative Assistant – Research Operations

Director of Product Marketing