KNIPEX

• Zentrale Kontaktperson im internationalen Vertrieb für alle SAP-relevanten Themen im Tagesgeschäft, inklusive Datenanalysen und Massenpflege
• Formulierung und Mitgestaltung von IT- und Prozessanforderungen zur Optimierung von Abläufen und Sicherstellung rechtlicher Vorgaben
• Testen und Validieren neuer SAP-Funktionen in enger Zusammenarbeit mit der IT sowie Erarbeitung von Alternativen zu bestehenden SAP-Eigenentwicklungen
• Leitung und Koordination von Projekten im Customer Service – von der Planung bis zum erfolgreichen Abschluss, z.B. organisationsübergreifende Optimierung des Reklamationsprozesses
• Einführung neuer Systeme und Tools sowie Schulung und Beratung des Fachbereichs
• Erstellung von Auswertungen, Präsentationen und Schulungsunterlagen zur Unterstützung von Entscheidungsprozessen

Projektreferent, SAP Key User – internationaler Vertrieb

Manager

• Preparing and tracking international quotations and orders
• Processing complaints and returns
• Handling shipping arrangements for goods shipments, samples and catalogs to EU and non-EU countries
• Order-related communication with customers and sales representatives in Italian and English
• Reviewing and processing payment discrepancies and dunning notices
• Supporting the International Sales team and participating in project work

Order Management Specialist, Inside Sales – Italy, Greece

Marketing

• Support the Traditional Communications department with various projects
• Implement national and international communication initiatives
• Prepare purchase requisitions in SAP
• Maintain planning lists for print and trade show materials
• Prepare materials for creative briefings

Working Student Marketing – Print & Trade Shows

Sales

• Du unterstützt bei der Betreuung unserer Amazon-Marktplätze und übernimmst Aufgaben im Finanzbuchhaltungsmanagement sowie bei der Erstellung von Berichten
• Du optimierst unsere Produktdetailseiten, z. B. durch Variantenmanagement und bearbeitest Produktdatenanfragen
• Du setzt Analysetools ein, um die Performance unserer Marktplätze zu verbessern
• Du unterstützt das Team bei bereichsübergreifenden digitalen Vertriebsprojekten
• Du führst Markt- und Wettbewerbsanalysen auf internationalen Marktplätzen durch und übernimmst die Datenpflege in unserem CRM-Tool Salesforce

Werkstudent internationaler Vertrieb – Digital Sales

• Preparation of reports, as well as market and competitive analyses for online marketplaces
• Selection and analysis of new marketplaces
• Identification of new customers
• Technical implementation in the CRM system
• Support in expanding existing and new merchant relationships
• Creation and revision of statistics and presentation of results

Digital Sales Coordinator

• Full-time (over 35 hours per week)
• Fixed-term contract for 2 years
• Start as soon as possible

Project Specialist, SAP Key User, International Sales

Account Executive

• Manage B2B customer relationships and increase our current customer portfolio & product range in the respective sales channels and markets
• Individual and direct product support, including frequent product demonstration at the customer's site
• Draw up a suitable sales strategy to expand current market share, identify key market trends, using competitor analysis and customer feedback
• General (permanent) technical sales support in the daily business (by phone, e-mail or personally) of Knipex distribution partners and end users
• Provide training and service support to our B2B customers
• Achieve relevant product listings and brand visibility with the sector’s key players
• Support and realization of trade fairs, conventions, summits etc.
• Market and competition observation plus maintenance of contact network
• Proactive design and implementation of marketing tools such as POS optimization, literature and show concepts, e-business or social media support
• Reporting to the Country Manager Hungary

Sales Representative – Hungary

Engineer

• Planning and supervision of building services supply systems (heating, ventilation, air conditioning, sanitary/plumbing, cooling) and optimization of production infrastructure
• Organization and management of maintenance, repair and modernization measures
• Preparation of tender documents, bills of quantities and technical specifications
• Participation in new-build and refurbishment projects as well as technical expansions
• Ensuring compliance with legal requirements, standards and internal guidelines
• Participation in energy efficiency projects and sustainable solutions

Building Management Engineer – Building Services (all genders)

• Preparation and follow-up of international quotations and orders
• Processing of complaints and returns
• Shipping coordination for goods deliveries, samples and catalogs to EU and non-EU countries
• Order-related communication with customers and representatives in Italian and English
• Reviewing and resolving payment discrepancies and dunning notices
• Cross-departmental collaboration, support for the International Sales team and project work

Order Administrator, Internal Sales Order Manager – Italy, Greece

Social Media Manager

• You maintain our content calendar, prepare social media content tailored to each channel, and support internal content production as well as the sourcing of User-Generated Content (UGC)
• You review local content on our country channels for compliance with our guidelines and perform regular channel audits
• You assist in compiling reports and maintaining dashboards
• You take on the organization and management of media assets for international markets
• You support the team with seasonal campaigns, such as our Advent calendar
• You interact with users and support community management

Working Student Social Media Marketing

• Provide customer support nationally and partially internationally, with a focus on DIY/home improvement retailers
• Order monitoring, quotation preparation and schedule tracking
• Development of promotional and assortment proposals
• Active support of the field sales team through statistical evaluations and customer analyses
• Creation and maintenance of customer master data
• Preparation of bonus, commission and year-end reconciliations, including for associations, manufacturers and sales agencies
• Close collaboration with other company departments and with affiliated tool manufacturers