KNIME

Vice President

• Drive global revenue growth by leading a pre-sales organization that translates client business challenges into strategic value propositions.
• Lead and develop a world-class global team of Solution Engineers responsible for technical discovery, demonstrations, POC execution, and RFP/RFI responses.
• Standardize global POC execution and demo excellence to maximize win rates and shorten time-to-close.
• Define SE engagement models, coverage ratios, and capacity planning across enterprise, mid-market, and strategic segments.
• Lead a team of Industry Experts (vertical SMEs) across key industries (e.g., Financial Services, Healthcare, Manufacturing, Retail) and embed them in high-value pursuits to elevate credibility and tailor solution narratives.
• Build horizontal/vertical solution frameworks, use case libraries, and ROI models; stay ahead of industry trends and regulatory shifts.
• Align pre-sales strategy with global sales and marketing objectives to accelerate pipeline velocity and deal progression.
• Elevate the commercial impact of demos by shifting the narrative from product features to business value and ROI.
• Direct the strategic approach for overcoming enterprise-level technical, security, and compliance objections in high-stakes sales cycles.
• Own pre-sales pipeline contribution metrics including influenced ARR, win rate, POC conversion, and deal acceleration.
• Partner with Marketing on thought leadership, case studies, business assets, and competitive battlecards.
• Channel field insights and competitive gaps into the product roadmap with Product and Engineering.
• Collaborate with the Senior VP Client Delivery to align pre-sales commitments with delivery capabilities and avoid scope misalignment.
• Mentor and scale a high-performing, commercially minded solutions team tailored to global enterprise accounts.
• Build clear career tracks and competency frameworks for both technical (SE) and domain (industry expert) paths.
• Deliver onboarding, continuous education, and certification programs to keep the team sharp on product and industry knowledge.
• Track pre-sales performance metrics including SE coverage, POC win rates, time-to-technical-win, and field feedback loop velocity.
• Oversee tools and assets used by the pre-sales team (demo environments, sandbox infrastructure, asset libraries, RFP tools).
• Establish governance around POC scope, resource allocation, and escalation paths.

VP Solutions

Sales

• Lead the global sales organization to negotiate and close complex enterprise deals, consistently exceeding ARR targets for new business and expansion.
• Maintain rigorous pipeline generation, territory planning, and forecasting discipline to ensure healthy coverage and win rates across all segments.
• Establish initial footholds within new accounts and divisions, with a repeatable framework for cross-divisional replication.
• Recruit, develop, and retain a high-performing global sales organization with clear performance metrics and career paths.
• Build a culture of accountability and coaching through regular pipeline reviews, deal coaching, and team QBRs.
• Implement sophisticated commercial discovery and value-based selling to translate technical capability into measurable business value.
• Partner with Marketing on integrated demand generation and pipeline acceleration; align with Product on positioning, differentiation, and messaging.
• Refine ICP and target-account playbooks; drive expansion into new horizontals and customer segments.
• Partner with the Senior VP Client Delivery on smooth handoffs and post-sale outcomes, and with the VP Solutions on deal strategy and pre-sales resourcing.
• Work with Revenue leadership and Operations on data-driven forecasting, headcount, and sales system optimization.
• Represent the voice of the customer and field insights to executive leadership and Product.
• Optimize sales processes, methodology (e.g., MEDDPICC), and CRM hygiene; leverage modern AI-enabled sales tools to maximize throughput.
• Report on key KPIs including win rate, ACV, sales cycle length, and pipeline coverage.

Senior VP Sales

• Ensure every signed contract translates into realized client value by leading a world-class post-sales organization across Customer Success, Professional Services, and Support - driving seamless implementation, strategic adoption, retention, and measurable outcomes globally.
• Provide strategic leadership for the Customer Success, Professional Services, and Technical Support functions globally.
• Own the global strategy for renewals and expansion to consistently drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
• Establish health scoring, early warning systems, and proactive intervention playbooks to reduce churn risk.
• Build a scalable, segmented CS model - high-touch for strategic/key accounts and tech-touch for SMB/Mid-Market.
• Direct the Professional Services organization for efficient implementation and rapid time-to-value across new and existing clients.
• Drive PS revenue, utilization, and margin performance with strong project governance, risk management, and escalation protocols.
• Oversee the global Technical Support function, ensuring timely, high-quality problem-solving and industry-leading support ratings.
• Define and enforce SLAs, CSAT targets, and resolution benchmarks across all tiers and channels.
• Implement support tooling, AI-assisted workflows, self-service resources, and knowledge programs to improve efficiency and deflect low-complexity tickets.
• Recruit, develop, and retain leaders and individual contributors across all three functions, fostering a unified Client Delivery culture and clear career paths.
• Collaborate with Sales to decrease ramp time, increase win rates, and align on renewal strategy and expansion pipeline.
• Partner with Product to surface customer feedback and close the loop on product gaps; engage the VP Solutions on implementation scoping and pre-sales commitments.
• Maintain executive-level dashboards tracking NRR, CSAT, time-to-value, ticket volume/resolution, and utilization.
• Report regularly to the executive team and board on customer health, retention performance, and delivery capacity.

Senior VP Client Delivery

Email Marketing Manager

• Own and scale our global Email Marketing strategy across the full customer lifecycle.
• Drive demand generation, nurture programs, product engagement, and customer expansion through data-driven segmentation, automation, and performance optimization.
• Collaborate closely with Growth Marketing, Marketing Operations, Data, Product Marketing, and Regional teams to ensure email programs are strategically aligned, technically sound, and performance-focused.
• Develop and execute a global, full-funnel email marketing strategy segmented by lead stage, funnel stages and laddering up to PLG, GTM, and ABM initiatives.
• Own audience segmentation strategy using behavioral, firmographic, product usage, and intent data.
• Identify opportunities to improve lifecycle progression through segmentation, personalization, product and behavioral triggers.
• Conduct structured testing (subject lines, content, CTAs, send times, audience splits) to improve engagement and conversion.
• Optimize deliverability, list health, and sender reputation, ensuring compliance with global data privacy regulations (GDPR, CAN-SPAM, etc.).
• Analyze performance trends and provide monthly reporting with clear, actionable insights.

Director

• Own top-of-funnel conversion from MQL to qualified opportunity
• Deliver predictable, high-quality pipeline to the sales organization
• Define and enforce SLAs across marketing and sales
• Hire, coach, and scale a high-performing Revenue Development team
• Establish role specialization, performance standards, and career paths
• Partner with Marketing to translate campaigns into effective account-level execution
• Build strong alignment with AEs to ensure high-quality handoffs and follow-through
• Oversee targeted outreach programs, ABM-style plays, and workshops
• Drive ongoing experimentation in messaging, channels, and engagement strategies
• Own funnel analytics and continuously improve conversion rates and pipeline quality

VP Solutions

Senior VP Sales

Senior VP Client Delivery

Email Marketing Manager

Director of Revenue Development