Kneat Solutions

IT Operations Engineer

Kneat Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Limerick • 🇮🇪 Ireland

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudCyber SecurityFirewallsLinuxMacOS

About the role

  • Troubleshoot and resolve hardware, software, and network issues, including diagnosing outages and system performance problems.
  • Manage daily IT tasks, respond to incidents, troubleshoot issues, and assist users.
  • Configure, install, and manage servers, laptops, desktops, mobile devices, printers, and scanners.
  • Administer Azure AD/Entra ID for user/group management and identity access.
  • Manage Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive) and support cloud-based business applications.
  • Manage software licensing, procurement, and asset tracking, ensuring cost-effective, compliant usage of hardware and software across the organization.
  • Perform system backups, patch management, and implement endpoint protection.
  • Support network fundamentals (VLANs, WAN, Fibre, Wi-Fi standards) and assist with structured cabling and connectivity issues.
  • Manage and support remote access tools, ticketing systems, and IT documentation.
  • Reinforce cybersecurity by securing systems, ensuring compliance, and promoting user awareness through training and phishing simulations.
  • Collaborate with stakeholders to ensure IT systems meet business needs.

Requirements

  • A minimum of three years’ experience in a System Administrator, IT Operations Engineer, or equivalent role is required.
  • Solid understanding of networking, firewalls, and system hardening.
  • Strong knowledge of Windows OS, networking, and enterprise environments (Windows/MacOS/Linux).
  • Strong troubleshooting and communication skills.
  • Proactive problem-solver who can work independently while keeping leadership updated.
  • Experience with scripting and automating workflows (PowerShell, Power BI) (Nice to Have).
  • Familiarity with device compliance, conditional access, and zero trust principles (Nice to Have).
  • An understanding of IT compliance, regulations (ISO, SOC 2), and best practices (Nice to Have).
  • Familiarity with endpoint protection, behavioural analytics, and application control tools (Nice to Have).
Benefits
  • A fantastic culture, team, and energy.
  • Competitive compensation.
  • Comprehensive benefits package.
  • Flexible work arrangements.
  • Training and professional development.
  • Programs and rewards that one would expect from a highly successful and growing technology company.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootingnetworkingWindows OSMacOSLinuxscriptingPowerShellPower BIendpoint protectionsystem hardening
Soft skills
communicationproblem-solvingindependencecollaboration
Certifications
ISOSOC 2
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