Kneat Solutions

Frontend Engineer

• Deliver front end features and enhancements in line with agreed sprint commitments.
• Produce maintainable, readable, and well tested code, including unit and integration tests.
• Take ownership of assigned work items, escalating issues or risks appropriately.
• Design, develop, and maintain UI components using React, JavaScript/TypeScript, HTML5, and CSS3.
• Implement responsive, accessible, and performant interfaces aligned with Kneat UX standards.
• Integrate front-end functionality with backend services, managing client-side state, loading, and error handling.
• Write and maintain automated tests for components, hooks, and user flows.
• Adhere to internal development standards, branching strategies, and software development lifecycle processes.
• Use modern development tooling, including Git and front-end build/bundling tools (e.g. Webpack, Rollup, Vite, Lerna).

Associate Software Developer – Frontend

Software Engineer

• Rotate between various teams within the Operations department
• Gain hands on knowledge
• Develop rounded skills for your career
• Work on Software Development, Software Test Engineering, SaaS Operations, Business Operations, Process Engineering
• Regular catch ups and checks ins with your leaders, mentors, and the HR team

Graduate Programme 2026 – Operations/Engineering

SDET

• Participate in Sprint planning and Example Mapping sessions, review use cases and provide testing solutions and estimates
• Liaise with the Senior Test Engineer
• Generate test plans, test cases, and support the development of test strategies
• Communicate with various stakeholders to understand system level requirements for the design and creation of test coverage; ensuring that the software is working to these standards
• Perform both Functional and Non-Functional testing including Integration, Exploratory, API, Performance, and Regression testing of our software products
• Analyze, communicate, and document Test Execution findings
• Report product defects in our Defect Tracking tool, conduct bug analysis, and assist in the verification of bug fixes to completion
• Work as part of a scrum team to contribute ideas/solutions for continuous improvement of our testing strategies and productivity goals
• Setup and configuration of Test Environments and platforms

Software Test Engineer – Manual Test

• Develop features and iterate on codebase in a manner that is secure, well-tested and performant
• Collaborate with cross functional team to produce elegant, innovative solutions for complex technical and design issues
• Collaborate, share, and learn with other front-end engineers

Software Engineer – Frontend

Accountant

• Producing accurate, timely, meaningful financial information for the Group in compliance with International Financial Reporting Standards (“IFRS”) and Canadian legal and regulatory requirements.
• Analysis of revenue contracts, preparing financial information and accounting for revenue in compliance with IFRS.
• Preparation of accurate quarterly & annual Group Financial Statements (under IFRS) and related documents for publication in accordance with Canadian and TSX requirements.
• Analyse and report quarterly revenue results - research and assessment of appropriate IFRS 15 accounting treatment for sales contracts to ensure the accuracy of revenue reporting.
• Research and analysis of complex accounting issues and preparation of accounting memos, and the assessment and implementation of any new IFRS standards.
• Lead quarterly and annual external audit process - manage relationships with the company auditors, ensure completion of clean and timely audits, and prepare for and attend Audit Committee meetings as required.
• Support the interim and final internal audits.
• Statutory financial statements for the Irish legal entity.
• Ensure ongoing compliance with TSX stock exchange and Canadian public company rules, regulations and statutory requirements.
• Timely preparation of month end accounting for area of responsibility and any related management reporting.
• Develop and maintain internal controls to the standard required under the Canadian equivalent of SOX, to account for revenue from customer contracts on an accurate and timely basis, and ensure accurate financial reporting.
• Support AR and the contracts team to ensure accurate and timely invoicing on an ongoing basis and identification of contracts that are coming up for renewal.
• Work with our business partners and legal counsel on contract review and revision where finance input is required.
• Support preparation for the (public company) AGM as required.
• Support periodic company funding activities.
• Assist / provide input for the preparation of budgets and forecasts as required.
• Leadership – support the development of the revenue/reporting and accounts receivable function, drive the culture of continuous improvement within the finance department and take responsibility for projects as required.
• Regular interaction and communication with commercial and operations teams to ensure accuracy of financial records.

Senior Reporting & Revenue Accountant

Support Engineer

• Logging owning proprietary software support issues and incidents until resolution and acting as primary support liaison between the company and its customers
• Conducting regular follow ups with customers with recommendations, updates and action plans associated with tickets/issues
• Documenting relevant support ticket/issue information and ensuring that customer communication is handled in a timely manner and in compliance with Service Level Agreements throughout the lifecycle of the issue, until it is completely resolved
• Analysis of software issues reported, identification of known issues where applicable and reporting of known solutions or workarounds to customer within timeframe set out by Service Level Agreements
• Ability to diagnose address application issues
• Exceptional ability to provide front-end support to internal departments and web-based clients
• The ability to analyse log files and find problems based on exceptions recorded in application log files
• The ability to identify steps to reproduce software issues that have been reported by our customers
• Development of workarounds for software issues reported where workarounds do not already exist
• Creation and maintenance of knowledge base content for peers and customer use and reference, ensuring that known issues and workarounds are clearly documented in the knowledge base
• Identification of training needs for customers, and development of operation documents to address these issues
• Collaboration with the Development, QC and QA teams on issue resolution; providing feedback to Development and QC to help improve the product quality and reliability
• Setup of test environments as necessary for replication of customer reported issues and provision of documentation on these setups
• Communicating application problems and issues to key stakeholders, including Management, Engineering, Professional Services and Sales teams
• Contribute to the development and implementation of a best-in-class, multi-level customer support model, in consultation with other functions and stakeholders, that first and foremost seeks to empower and enable customers to resolve their own queries immediately by leveraging content and technology
• Contributing to the continuous improvement of Kneat’s Customer Support processes and procedures
• Becoming an application expert and training resource for the Customer Support team
• Preparing end user and technical user documentation
• Supporting Operations and Sales teams in the field for all project requirements, including specification development to customer requirements, installs, upgrades configuration
• Attending customer meetings/sites, when required, to support issues, installations, training, go lives review meetings, always providing a high level of customer service
• Ensuring that customers are treated with the highest degree of respect and drive operational excellence through quality closures and proper escalation of issues
• Reporting non-conformances and managing the lifecycle of non-conformances in Kneat’s tracking system, ensuring traceability between Zendesk and Azure DevOps
• Contributing to the continuous improvement of tech support strategies and productivity

Application Tech Support Engineer

Full-stack Engineer

• Responsible for setting technical direction, providing leadership and encouraging innovation
• Driving enhancements to our product suite
• Contribute to the overall technical architecture
• Assist with technical documentation
• Collaborate closely with the Product Management & UX teams, the wider Engineering team and customer support to deliver high-quality software and provide first-class support for our solutions.
• Champion engineering best practices, raising the bar for code quality, engineering and operational excellence for both your team and the broader organization.
• Leverage cutting-edge AI tools to accelerate development workflows and help pioneer new approaches to building software.
• Provide technical insights to the team on relevant emerging technologies.
• Contribute actively to internal knowledge sharing forums
• Assist with the hiring and integration of new members into a team
• Work closely with and build relationships with technical lead peers across the organisation
• Assess feature requests on the product backlog and actively contribute to the product planning process.
• Break feature requests down into small, manageable items to aid the product planning and staging items with teams.
• Identify and prioritize technical items for the product backlog
• Help clarify technical problems during the product planning process
• Breakdown items for sprint planning
• Oversee the pull request process and code review process within a team.
• Help clarify any technical problem during a team software development process
• Provide technical training, mentoring and support to the development team
• Manage specific refactoring tasks throughout project phases
• Identify and prioritize technical items for a team’s sprint backlog
• Develop and maintain effective working relationships with team members

Software Development Technical Lead

Engineer

• Ensuring that Kneat’s customers get maximum value from Kneat’s products.
• Coordinating, facilitating and performing professional services, including: Customer process mapping and implementation in the Kneat software platform.
• Kneat pre and post-sale support to global sales team and potential customers.
• Customer and partner training on use and configuration of the Kneat system.
• Identify areas of business process improvement designed to enhance the Kneat product and its delivery capability.
• Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts.

Process Engineer

Backend Engineer

• Build and improve new features and product areas that will support our growing customer base
• Work as part of an Agile team from initial ideas, designing and prototyping through to final delivery
• Engage with new technologies and leverage cloud-based services to optimise deliveries
• Bring new ideas to the table and work with stakeholders and other technical experts
• Take ownership of work through to customer deployment
• Deal with customers and stakeholders to improve products and processes