Kneat Solutions

Engineer

• Lead customer projects from planning through to delivery, ensuring quality and compliance.
• Translate customer processes into digital workflows using validation software.
• Act as the main technical contact for assigned projects, supporting both customers and internal teams.
• Contribute to internal documentation, training, and process improvements.
• Represent Kneat within customer organisations, building strong relationships, and acting as a trusted advisor.
• Engage with customer stakeholders (remotely and/or onsite) to understand business objectives and influence decision makers. Providing ongoing technical and strategic guidance to maximise customer value.
• Communicate clearly with stakeholders and support knowledge sharing across teams.
• Apply strong understanding of validation principles and industry standards to project work.
• Deliver training and guidance to internal and external users on platform functionality.
• Support onboarding and mentorship of junior team members.
• Influencing executive stakeholders and supporting commercial conversations.

Process Engineer

Financial Planning and Analysis

• Work with FP&A manager in the preparation of annual budget, and quarterly forecasts and take ownership for maintaining and keeping the financial model up to date
• Participate in regular interaction and communication with commercial, professional services and business teams to ensure that their input is accurately reflected in the financial model (budgets and forecasts); in particular keep revenue forecasts up to date and track progress against monthly and quarterly targets
• Preparation of (including detailed analysis to support) review of monthly actuals v budget in support of the monthly reporting process and quarterly public reporting
• Co-ordinate preparation of management monthly financial reporting including KPI’s and other metrics
• Preparation of reports to external stakeholders, as required
• Support due diligence exercises and other similar projects
• Support preparation of management monthly financial reports
• Prepare schedules to support reporting to external finance providers in accordance with rigid deadlines
• Identify trends using financial analysis and recommend actions, including potential cost saving opportunities, to the FP&A manager
• Support work necessary to refine planning tools (Abacum) to support developing forecasts and targets for metrics
• Maintain process documentation for planning and forecasting platform
• Understand analyst estimated and how they compare to Kneat’s forecast
• Benchmark Kneat’s SaaS metrics against similar companies
• Ensure all budgetary controls are in place and are operating effectively
• Maintain briefing information of key historical and forecast information for CFO and CEO for analyst and IR meetings
• Support improvement initiatives across the finance department and the business
• Coordinate with the CFO and the executive team on long term financial planning
• Periodically review alternative budgeting systems and evaluate vs the systems used by Kneat
• Maintain commissions software and ensure timely and accurate calculations
• Other duties as may be assigned from time to time

Senior Financial Analyst

Operations

• Troubleshoot and resolve hardware, software, and network issues, including diagnosing outages and system performance problems.
• Manage daily IT tasks, respond to incidents, troubleshoot issues, and assist users.
• Configure, install, and manage servers, laptops, desktops, mobile devices, printers, and scanners.
• Administer Azure AD/Entra ID for user/group management and identity access.
• Manage Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive) and support cloud-based business applications.
• Manage software licensing, procurement, and asset tracking, ensuring cost-effective, compliant usage of hardware and software across the organization.
• Perform system backups, patch management, and implement endpoint protection.
• Support network fundamentals (VLANs, WAN, Fibre, Wi-Fi standards) and assist with structured cabling and connectivity issues.
• Manage and support remote access tools, ticketing systems, and IT documentation.
• Reinforce cybersecurity by securing systems, ensuring compliance, and promoting user awareness through training and phishing simulations.
• Collaborate with stakeholders to ensure IT systems meet business needs.

IT Operations Engineer

Sales

• Research, identify, and tenaciously generate weekly new opportunities via phone, network, and web.
• Methodically qualify, build, and manage an accurate sales funnel.
• Strategically attack the pharmaceutical industry to close new business in validation lifecycle management and other GxP testing processes.
• Sell solutions with a consultative approach and demonstrate baseline out-of-the-box technology.
• Maintain high volume of activity: outbound calls, emails, social-selling, and face-to-face appointments.
• Deliver web-based and face-to-face presentations and demos.
• Sell to VP & C-Suite executives and navigate multiple decision makers in large organizations.
• Consistently meet quarterly and annual sales quota and navigate procurement to close deals.
• Track prospects daily in CRM, report weekly updates, and attend client networking events.

Sales Director

Business Development Rep

• Report to the Global BDR Manager and work closely with Sales Directors
• Develop and manage a high-quality pipeline of qualified opportunities to consistently meet and exceed SQL and opportunity creation targets
• Lead and execute outbound strategies for strategic accounts using account-based selling, multi-channel engagement, and industry insights
• Partner with Sales Directors on account strategy, territory planning, and outreach execution to drive revenue growth
• Mentor and coach junior BDRs, sharing prospecting techniques, messaging approaches, and best practices
• Use a data-driven approach leveraging HubSpot, ZoomInfo, LinkedIn Sales Navigator, and other tools to track performance and optimize outreach
• Conduct detailed account research to create tailored campaigns and identify opportunities
• Engage multiple stakeholders and decision-makers within enterprise accounts to uncover business challenges and position Kneat’s value
• Collaborate with Marketing on campaign execution, lead nurturing workflows, and conversion optimization
• Provide actionable field feedback to Marketing, Sales, and Product teams to refine messaging and positioning
• Represent Kneat at virtual and in-person industry events to engage prospects and strengthen brand presence

Senior Business Development Representative

Customer Success Manager

• Recruit, develop, and retain key partnerships while driving enablement through training, management, and collaborative planning to accelerate program growth and achieve mutual goals.
• Operate within a high-touch partner engagement model - fostering deep and strategic relationships.
• Lead business meetings with partners to align on strategic vision and future opportunities for Kneat Gx within their organizations.
• Manage internal and external resources, working closely with technical teams to support partner success.
• Leverage data and analytics to evaluate partner performance, identify growth opportunities, and drive continuous improvement in the partner program.

Process Engineer

Senior Financial Analyst

IT Operations Engineer

Sales Director

Senior Business Development Representative

Partner Success Manager