Account Manager

Kneat Solutions

Account Manager at Kneat focusing on SaaS sales in Life Sciences. Responsible for expanding customer accounts and ensuring client satisfaction through effective relationship management.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Reporting to the VP of Sales, you’ll work with enthusiasm to deliver a winning sales strategy for expansion of existing logos.
You will work closely with colleagues in sales development, product/engineering and customer success group to ensure a positive sales experience for prospects and clients.
Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities.
Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities.
Develop new business with existing clients and identify areas of improvement to meet sales quotas.
Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services.
Show the ability to demonstrate the baseline out of the box technology.
Maintain a high volume of account based activities such as business / account review meetings, taking a consultative & longer term approach to build and maintain existing and new relationships with the customers.
This includes identifying new contacts, sites, opportunities for expansion.
Skillfully deliver web-based &/or face to face presentations and value of Kneat.
Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
Consistently beat your quarterly and annual sales quota.
Have the ability to navigate the procurement process and help drive your customers to a close.
Have the ability to learn quickly and hit the ground running with prospecting, discoveries and demonstrations.
On a daily basis, track customer details - identify decision makers, timelines, hot-buttons, and specific qualifications and enter data accurately and consistently into the company's CRM (Hubspot).
Report weekly updates to the VP of Sales around strategy, progress and upcoming closure opportunities.
Attend client networking events in order to build up the Kneat network & customer rapport.

Requirements

What you’ll need

Preferably Bachelor’s Degree
Strong background SaaS/Cloud based Sales & Account Management
Strong background in Life Sciences Sales & Account Management
5+ years of B2B relevant SaaS Account Management Experience
Someone who is independent and is self-motivated by hitting quotas
Strong track record of achievement account management goals
Previously trained in consultative / value-based selling.
Technically savvy & can personally demonstrate the application
Personable, with excellent written and communication skills, high attention to detail.
Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot.
Has an attitude which is positive, energetic, flexible, self-driven/motivated and supportive in a challenging environment.
Ability to organize and prioritize own work.
Maintain focus and commitment on assigned targets.
Willingness to travel if necessary.
Excellent communication and presentation skills, with strong ability to engage and persuade.

Benefits

Comp & perks

A fantastic culture, team, and energy.
Competitive compensation.
Comprehensive benefits package.
Flexible work arrangements.
Training and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS salesCloud-based salesAccount managementB2B salesConsultative sellingValue-based sellingSales quotasCustomer relationship managementDemonstration of technologySales strategy

Soft Skills

Self-motivatedPersonableExcellent written communicationExcellent verbal communicationAttention to detailOrganizational skillsPrioritizationPositive attitudeFlexibilityEngagement and persuasion

Certifications

Bachelor's Degree