Kiva Brands, Inc.

Supply Chain

• Maintain accurate, real-time inventory data across multiple co-mans, sites, and divisions.
• Enter, receive, and close Purchase Orders (POs), while working with co-manufacturers and buyer/planners to resolve receiving discrepancies in order to prevent inventory variances before they happen.
• Track and reconcile transfers, scrap, and adjustments to ensure all system transactions match physical movement.
• Conduct quarterly inventory reconciliations with all co-man partners, sometimes conducting them monthly when needed.
• Create and document standard operating procedures (SOPs) and lead training for inventory processes, transfers, and sales order management.
• Identify gaps in current workflows and proactively implement system and process improvements.
• Drive consistency across co-mans and internal teams through clear, repeatable documentation.
• Work with our planning team to help manage part numbers and Bills of Materials (BOMs) in our ERP system.
• Work with our systems team to understand our ERP/Inventory System (Rootstock) to improve the functionality of our tools.
• Partner with Finance and Accounting to ensure all inventory transactions are recorded accurately and timely for financial close.
• Serve as a key systems power user — troubleshooting issues, optimizing workflows, and supporting integrations as we scale.

ERP and Inventory Analyst

Account Executive

• Meet or exceed assigned revenue targets by actively managing and expanding sales within existing accounts and proactively prospecting for new business.
• Build and maintain strong relationships with key decision-makers at assigned accounts, including owners, buyers, dispensary managers, budtenders, and other relevant stakeholders.
• Work closely with Kiva Trade Marketing Managers, and retail partners to design and implement Sales Driving Activities that include, but not limited to: promotional programs, incentives/contests, customer displays and merchandising, product launches, brand and product training, and other initiatives that drive sales and enhance brand visibility.
• Data and analytics provide insights that drive decision-making, strategy development, and performance measurement, enabling you to understand your business and achieve success.
• Identify and pursue new business opportunities within the assigned market, including targeting new accounts and expanding Kiva brands and product distribution within existing accounts.
• Contribute to the achievement of company-assigned Key Performance Indicators (KPIs) related to field activities, sales, distribution, and brand awareness.
• Oversee and execute daily interactions with retailers and all relevant field activities within the Salesforce platform. This includes, but is not limited to, ensuring that all retailer contact information is accurate and up-to-date, logging all interactions and activities, and managing any follow-up tasks or actions.

Field Sales Representative

Sales Operations Manager

• Own the creation and maintenance of dashboards, reports, and visuals that track sales performance, market trends, and profitability.
• Translate data into compelling stories that guide leadership and field decision-making.
• Participate in national and state-level business reviews to support strategy with insight and clarity.
• Build and continuously improve enablement tools and reporting templates that help Sales teams identify opportunities and manage accounts more effectively.
• Drive adoption through training, documentation, and proactive support; ensure tools are driving measurable performance outcomes.
• Analyze category and account data to identify whitespace, ROI, and portfolio optimization opportunities.
• Deliver recommendations that inform prioritization, spend, and product mix strategies.
• Partner with Sales and Marketing to translate insights into commercial actions that increase revenue and efficiency.
• Ensure all reporting and dashboards are accurate, consistent, and delivered on schedule.
• Streamline manual processes through automation and standardized reporting frameworks.
• Maintain data integrity across data platforms.
• Provide analytical support for strategic initiatives including AOP, reforecasting, QBRs, and new market launches.
• Develop reporting templates that improve decision velocity and cross-functional alignment.
• Act as a thought partner to Sales leadership by identifying key performance drivers and recommending data-based actions.

Sales Operations Analyst

• Manage a portfolio of 100+ accounts with an annual sales revenue of $2.5M+
• Schedule and conduct virtual meetings to grow assigned territories and increase sales revenue for Kiva and Supplier Brands
• Proactively manage and respond to a high volume of customer requests via email, text, and phone
• Collaborate with Supplier Brands to build strategies, pipelines, and achieve quarterly KPIs
• Manage e-commerce orders and maintain expert-level knowledge of the company's ERP
• Partner with internal teams to optimize sales flow and customer experience
• Generate and develop a robust sales pipeline through outbound prospecting

Inside Sales Representative

Operations

• Support sales by entering of orders submitted through phone call, text message and email
• Answer questions via phone, email and task system for customers and suppliers regarding AR, delivery, product status, etc.
• Provide support to Supplier Users on Dashboards and tools within Encompass
• Provide Encompass ordering and technical support to internal and external users
• Create and maintain key database records in Encompass
• Support E-commerce orders and accounts (Leaflink / Eaze / etc.)
• Act as Point of Contact for Territory Managers on PTO
• Become in-house expert on Encompass ERP
• Set up and onboard new accounts in ERP
• Assess customer needs, answer questions, and assist with ordering process
• Meet individual goals and collaborate with sales reps to successfully meet team goals

Commercial Operations Specialist

Account Manager

• Grow KSS portfolio assortment and revenue within defined territory
• Travel to dispensaries to present product portfolio to managers and buyers
• Assess customer needs, answer questions, and assist with ordering process
• Generate and develop pipeline, follow up as necessary
• Process necessary paperwork to establish accounts
• Provide sales reports to management
• Meet individual goals and collaborate with other territory managers and regional sales manager to successfully meet team goals
• Manage revenue and distribution targets and reporting for respective territory and identify opportunity and gaps of growth with current portfolio
• Extensive travel and driving are essential duties and function of this position

Territory Manager

• Assist with the technology and data to support our Commercial Operations Team, Sales Team, Logistics and Operations teams
• Ensure customer creation meets the needs of all stakeholders
• Roll out tools to increase placements and points of distribution
• Create tools to get product data in front of team members
• Assist with processes to take care of Key Accounts, speed up order entry, manage credit memos
• Assist with the conversion of retailers to KSS Live
• Assist the Commercial Operations team in building out great customer service and order entry experience
• Create and measure objectives for the sales team
• Spend approximately 50% of time interacting with business users to refine/create processes and 50% managing flow of data into ERP

Operations Analyst

• Meet or exceed assigned revenue targets by actively managing and expanding sales within existing accounts and proactively prospecting for new business.
• Build and maintain strong relationships with key decision-makers at assigned accounts, including owners, buyers, dispensary managers, budtenders, and other relevant stakeholders.
• Work closely with Kiva Trade Marketing Managers, and retail partners to design and implement Sales Driving Activities such as promotional programs, incentives/contests, customer displays and merchandising, product launches, brand and product training, and other initiatives.
• Use data and analytics to drive decision-making, strategy development, and performance measurement.
• Identify and pursue new business opportunities within the assigned market, including targeting new accounts and expanding Kiva brands and product distribution within existing accounts.
• Contribute to achievement of company-assigned KPIs related to field activities, sales, distribution, and brand awareness.
• Oversee and execute daily interactions with retailers and all relevant field activities within the Salesforce platform, ensuring accurate contact information and logging interactions.

• At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love.
• Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network.
• Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.
• Job Summary: As the Director of Commercial Operations & Logistics you will work closely with the Warehouse Manager Southern California, Warehouse Manager Northern California and the Commercial Operations Team. This role demands a results-driven, hands-on leader who can foster a positive team culture, enhance operational efficiency, and deliver an exceptional customer and delivery experience. You will be accountable for aligning operations with company goals, managing budgets, ensuring compliance, and driving continuous improvement initiatives across the organization.

Director of Commercial Operations & Logistics

Sales

<div>At Kiva Sales &amp; Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.</div><div><br></div><div><b>JOB SUMMARY</b></div><div><br></div><div>Kiva Sales and Service (KSS) will depend on the Regional Sales Manager to provide sales support to the Southern California Region. The RSM will be responsible for the territory by providing support to the SoCal Territory Managers in achieving goals, establishing new business, and developing current buyer relationships. The Regional Manager will help deliver company assigned metrics, own the local sales team and help establish and improve buyer relationships at the dispensary level.</div>

ERP and Inventory Analyst

Field Sales Representative

Sales Operations Analyst

Inside Sales Representative

Commercial Operations Specialist

Territory Manager

Operations Analyst

Field Sales Representative

Director of Commercial Operations & Logistics

Regional Sales Manager - Southern California