KION Group

Chief Technology Officer

• Design and create engaging e-learning course content using authoring tools such as RISE, Storyline, and other Articulate tools.
• Collaborate with subject matter experts, trainers and other stakeholders to transform course content into learning experiences.
• Use multimedia technology and authoring tools to build innovative and engaging e-learning content.
• Conduct instructional research and needs analysis.
• Apply tested instructional design theories, practice and methods.
• Design and develop exercises and activities that improve the learning process.
• Develop supporting multimedia material (audio, video, simulations, role plays, games, etc.).
• Maintain project documentation and course folders.
• Conduct quality assurance reviews on courses and implement improvements as needed.

E-learning Developer

Engineer

• Learn how to service and repair forklift trucks and other material handling equipment
• Commit to a three-year training and development programme
• Attend all required training courses (internal & external)
• Pass all knowledge block training tests at college
• Pass End Point Assessment for Level 3 in Lift Truck & Powered Access Engineering
• Pass all internal assessments showcasing general knowledge of safety, product knowledge and use of diagnostic equipment
• Complete your e-Portfolio on time & to the expected standards agreed by the college & ADO
• Work closely with the training organisation to achieve your qualification
• Become competent at carrying out preventative maintenance, repairs, and the use of diagnostics on a wide range of the Linde product

Apprentice Engineer

Mechanical Engineer

• Complete the design of sophisticated systems that integrate hardware and software
• Complete sophisticated material specification, layout/drawing preparation, and appropriate follow-up
• Complete recommendations for ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
• Perform complex technical interchange and knowledge transfer for both processes and application of products to system design
• Identify and resolves more complex problems and applies problem-solving skills in order to deal with most situations
• Project Engineering and Commissioning at customer sites
• Communicate, train, and work with customer for final system design
• Travels up to 25% to different customer locations/Dematic locations

Senior Mechanical Engineer

• Learn how to service and repair forklift trucks and other material handling equipment
• Receive specific hands-on experience while studying for a nationally recognised qualification
• Apply learning from college and demonstrate this knowledge to mentors and assessors
• Commit to a three-year training and development programme
• Inspect, maintain, service and repair all types of material handling equipment
• Attend all required training courses (internal & external)
• Pass all knowledge block training tests at college
• Complete e-Portfolio on time and to expected standards

Customer Support

• Process customer parts orders, quotes, and return authorizations.
• Manage both simple and sophisticated customer transactions related to aftermarket parts.
• Respond to customer inquiries regarding order status, parts availability, returns, and warranty requests.
• Provide timely updates to customers regarding order progress and shipment status.
• Work closely with internal research teams and purchasing to identify parts, resolve discrepancies, and expedite orders when vital.
• Research restricted, obsolete, or replacement parts and communicate available options to customers.
• Coordinate with internal teams to resolve parts availability or technical inquiries.
• Monitor order progress through SAP and coordinate with warehouse or carriers as needed.
• Conduct regular follow-ups to verify target ship dates and communicate changes to customers.
• Ensure timely processing of returns, warranty claims, and replacement orders.
• Maintain strong working relationships with warehouse personnel, procurement, research teams, and other internal stakeholders.
• Provide instructions to warehouse staff or vendors when needed to expedite shipments or resolve order issues.
• Apply SAP along with other internal systems to process orders, track shipments, and manage customer requests.
• Maintain accurate documentation and transaction records within company systems.
• Perform other related duties as assigned.

Customer Support Representative

• Translate the project contractual technical requirements into deliverables and tasks for the engineering teams (including design/layout, emulation, order entry, drawings, and commissioning)
• Identify needed resources across engineering teams and with external suppliers and assign tasks across the project team.
• Ensure a high degree of quality of output for all deliverables and the entire solution via alignment to established standards for processes, engineering quality, and standard work.
• Identify and resolve issues that affect engineering tasks to avoid negative impact on the project.
• Monitor and manage project/team performance and ensure KPIs are met.
• Deliver the work package assigned by the Project Manager on time and within budget.
• Act as the main point of contact for project management, installation, procurement, external suppliers, manufacturing, etc. regarding all engineering deliverables.
• Ensure completion of all necessary specifications for third-party components, resale, etc. are accurate and complete; collaborating closely with ME/CE Leads as needed to ensure completion.
• Together with the SIM, provide Solutions Development input on project schedule and engineering resource estimates and availability and influence the use of standard designs.
• Align with line managers about performance, skill set, and availability of project engineering resources.
• Track engineering progress and ensuring project is pacing to schedule; align with ME/CE Leads and SAE as needed to report progress.
• Crafting project status reports, financial forecast, and schedule updates
• Support the project manager in risk management and risk mitigation actions by documenting, escalating, and managing project risk, preparing PSR / PVRs
• Lead technical reviews and conduct post-mortem with PM to feed continuous improvement.

Controls Engineer

Procurement

• Lead the Procurement Project Leads (PPLs) who serve as the primary contacts for the project teams.
• Ensure the PPLs track the ‘as-sold’ budget to the customer vs. the ‘as-executed’ to capture Procurement cost savings/inflation performance.
• Collaborate with internal partners (at all levels and countries) to ensure internal customer happiness and flawless project execution.
• Drive implementation, maintenance, and compliance of procurement policies and procedures.
• Contribute to strategic deliverables, actively promoting continuous improvement.
• Advocate as the ‘voice of the customer’ to Category leads to ensure sourcing requirements are met or exceeded.
• Ensure the sourcing strategies set by Americas-Category leaders are strictly followed.
• Motivate, mentor, and lead the PPL Procurement team to achieve high and improving standards of performance.
• Collaborate with Project Managers and Finance to develop and complete revenue forecasts based on percent of completions setup.
• Identify Procurement-related business risks (supply, compliance, financial, etc.), quantify the risk, and develop plans to mitigate them.

Project Procurement Director – Resale

Compliance

• Define requirements for rolling out consistent formats, templates, and content quality standards to ensure documentation and training materials meet market-readiness expectations.
• Establish audit requirements and ensure compliance with legal and regulatory needs.
• Develop process tools, including standardized process flowcharts and RACI matrices for the organization’s universal process library.
• Support long-term maturity by driving continuous improvement and scalable content processes over the next years.

RLS Process – Compliance Lead

Account Executive

• Sales territory: The area is located in the eastern New Federal States (Brandenburg; Mecklenburg‑Vorpommern; Berlin; Saxony) and extends from Rügen/Stralsund via Neubrandenburg to Berlin and on to Dresden.
• You sell and promote demand for STILL solutions (new, rental, and used equipment as well as service) — with a focus on VNAs, racking systems, tow/tugger trains, and picking solutions — to existing and new customers in your territory.
• You know our products, markets and their specific characteristics and advise your customers with technical competence.
• You organize your workflows independently and routinely use our sales systems and configuration tools (e.g., MXA, VNAP, pipeline tools, focus lists, score card, territory planning tools, CAD software).
• You develop your sales territory through targeted analyses and implement sales initiatives — e.g., promotional campaigns, follow‑up activities, telemarketing or mailings — and support regional trade fairs and roadshows.
• You also keep a close eye on market and competitor developments.

Sales Consultant – Manual Intralogistics Solutions

• Leads the design of complex systems that integrate hardware and software.
• Works heavily with Dematic Multi-shuttle Systems (DMS) and Autonomous Mobile Robots (AMRs).
• Provides support in complex material specification, schematic preparation, bill-of-materials development, and appropriate follow-up.
• Recommends ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
• Performs important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.
• Defines a path to solution of complex or unusual problems to others.
• Identifies and resolves readily identifiable, clearly defined problems.
• Seeks-out growth and knowledge in a specific technical area.
• Leads complex projects through the project life cycle, including all documentation and forecasting, referring unusual situations to others.
• Lead a team of engineers and take accountability for successful execution of projects.
• Create robust staffing and execution plans.
• Manage project budgets and proactively identify plans to mitigate cost overruns.

Controls Engineer – Special Technologies

• Participate in the design of complex systems that integrate mechanical hardware, controls components, and software
• Provides support in complex material specification, and preparation of engineering sketches, manufacture equipment, and layout drawings, with appropriate follow-up
• Participate in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
• Create & check layouts, detailed drawings, Bills of Materials for compliance to engineering standards, safety requirements and customer specifications
• Work with team members and customer to solve problems and troubleshoot equipment on-site
• Perform site audits to collect project and solution information as required
• Support on-site installation and engineering commissioning efforts as required

Mechanical Engineer – Special Technologies

Technical Writer

• Create, maintain & distribute technical information
• Assemble (and provide) content as audience-specific deliverables within requirements, branding and language frameworks
• Translate or localize content within standards scope / requirements
• Collaborate with engineers, product teams, and information architects to validate content, resolve gaps, and ensure quality across outputs

Financial Planning and Analysis

• Serve as the strategic business partner to the Vice President of LSS Sales, Senior Director of LSS Solutions Development, and the broader LSS commercial organization.
• Drive initiatives to increase order intake and margins through financial analysis, insight, and process improvement.
• Lead monthly order intake forecasting in partnership with Sales Leadership and FP&A, driving improvements in forecast accuracy and overall predictability.
• Develop, track, and communicate Sales KPI’s and commercial performance insights to leadership.
• Direct the order intake elements of strategic planning and annual budget processes to support growth targets and resource planning.
• Develop procedures to improve 'pre-flight' risk assessments and management of internal and external financial deliverables in the pre-contract phase of projects.
• Become the technical expert and trusted advisor to the Sales Team in pre-contract discussions, including liaising with legal, tax, and corporate on complex deal structures and preparing materials for internal approvals.
• Review, assess, and approve opportunities against financial, commercial, contractual, and payment term criteria to ensure sufficient protections and adherence to company policies.
• Work closely with Commercial Finance and cross-functional partners to advise on customer pricing levels; develop and enhance models, tools, and reports to benchmark pricing, balance margin targets vs. competitiveness, and assess bid risk.
• Support governance processes for opportunities progressing through internal review (e.g., LOA / ROC / GOC) and ensure alignment with required approval pathways.
• Add value to the sales organization through ad hoc analysis, cash flow models, margin comparisons, and continuous improvement initiatives to enhance effectiveness and scalability.
• Lead and develop a high-performing team of finance professionals supporting LSS sales controlling and commercial finance activities.

Commercial Finance Leader

• Serve as the strategic business partner to the Vice President of LSS Sales, Senior Director of LSS Solutions Development, and the broader LSS commercial organization.
• Drive initiatives to increase order intake and margins through financial analysis, insight, and process improvement.
• Lead monthly order intake forecasting in partnership with Sales Leadership and FP&A, driving improvements in forecast accuracy and overall predictability.
• Develop, track, and communicate Sales KPI’s and commercial performance insights to leadership.
• Direct the order intake elements of strategic planning and annual budget processes to support growth targets and resource planning.
• Develop procedures to improve “pre-flight” risk assessments and management of internal and external financial deliverables in the pre-contract phase of projects.
• Become the technical expert and trusted advisor to the Sales Team in pre-contract discussions, including liaising with legal, tax, and corporate on complex deal structures and preparing materials for internal approvals.
• Review, assess, and approve opportunities against financial, commercial, contractual, and payment term criteria to ensure sufficient protections and adherence to company policies.
• Work closely with Commercial Finance and cross-functional partners to advise on customer pricing levels; develop and enhance models, tools, and reports to benchmark pricing, balance margin targets vs. competitiveness, and assess bid risk.
• Support governance processes for opportunities progressing through internal review (e.g., LOA / ROC / GOC) and ensure alignment with required approval pathways.
• Add value to the sales organization through ad hoc analysis, cash flow models, margin comparisons, and continuous improvement initiatives to enhance effectiveness and scalability.
• Lead and develop a high-performing team of finance professionals supporting LSS sales controlling and commercial finance activities.

E-learning Developer

Apprentice Engineer

Senior Mechanical Engineer

Apprentice Engineer

Mechanical Engineer

Customer Support Representative

Controls Engineer

Project Procurement Director – Resale

RLS Process – Compliance Lead

Sales Consultant – Manual Intralogistics Solutions

Controls Engineer – Special Technologies

Mechanical Engineer – Special Technologies

Technical Writer

Commercial Finance Leader

Commercial Finance Leader, LSS Finance