King County Regional Homelessness Authority

Director

• Supervise and mentor staff in the Emergency and Housing Services Division
• Establish work goals and objectives, training in contract management
• Utilize change management techniques and effective communication
• Provide vision and leadership to continually improve contracting processes
• Organize division-wide processes, such as contract renewal, monitoring
• Identify, recommend, and implement continuous quality improvement opportunities
• Collaborate with internal and external teams, ensuring high-quality service delivery
• Operate in a politically sensitive environment while maintaining relationships

Director of Emergency Housing Services

Operations

• Oversee KCRHA’s facilities operations and technology infrastructure
• Support the Manager in ensuring the reliability of IT systems, security, and efficiency
• Assist in all IT related tasks as instructed by the Manager of IT
• Maintain all KCRHA system operations and information technology
• Ensure that high quality services and communication are delivered
• Assist in the setup, configuration, and maintenance of IT hardware
• Oversee tracking of office equipment setup and maintenance
• Lead the process for the agency’s facilities workorders
• Support operations with purchasing supplies and equipment
• Assist in the management of Operations contracts for equipment, licenses, and software
• Explore tech equipment and software to ensure functionality and efficiency
• Maintain detailed records of IT assets, configurations, and support tickets
• Conduct troubleshooting and provide guidance to end users

Coordinator, Operations – IT

Accountant

• Prepare, examine, and analyze financial reports and statements to ensure accuracy, completeness, and compliance with government accounting standards and regulations
• Assist in the development, monitoring, and analysis of budgets for government departments and programs
• Conduct regular reconciliations of accounts, ensuring discrepancies are identified and resolved
• Stay updated on relevant governmental regulations, accounting standards, and fiscal policies
• Collaborate with departmental managers to forecast financial needs and optimize budget utilization
• Assist in internal and external audits by providing and reviewing financial data
• Conduct financial analysis and performance evaluations to assess effectiveness of government programs
• Identify potential financial risks and develop strategies to mitigate them
• Calculate and process employee wages and deductions accurately

• The Director of CoC Functions works directly with the Chief Program Officer to oversee and manage a variety of projects, functions and workflows that are critical to the agency's role as the CoC lead entity.
• Manage Coordinated Entry and Lead Entity Role, monitoring KCRHA’s performance in administering Federal funds, and completing applications for Federal funding.
• Develop partnerships and collaborative relationships with other service systems.
• Support the engagement of people with lived experience of homelessness in KCRHA’s governance and program monitoring.
• Ensure the submission of high-quality applications for Federal funding and maintain relationships with innovators and partners in the sector.
• Analyzing qualitative and quantitative data to evaluate the Continuum of Care's effectiveness and overall performance.

Director of Continuum of Care

• Oversee KCRHA’s facilities operations and technology infrastructure.
• Support the Manager in ensuring the reliability of our IT systems, security and efficiency while aligning technology solutions with business goals.
• Support IT, equipment and supply inventory as well as other operational responsibilities to provide support and customer service to KCRHA employees.
• Assist in all IT related tasks as instructed by the Manager of IT.
• Maintain a high level of understanding in overall KCRHA system operations, and information technology including but not limited to Microsoft 365, Azure AD, Adobe Acrobat, Smartsheet, and Halo ITSM.
• Ensure that high quality services and communication are delivered, and best practices are continuously integrated into the Authority’s day-to-day functions.
• Set up, configure, and maintain computers, laptops, mobile phones, and other IT hardware and ensure end-user devices and systems are operational.
• Oversee and support ongoing tracking of office equipment setup, workspace planning, distribution, maintenance and inventory tracking across the Authority.
• Manage Business Operations contracts for equipment, licenses, and software as well as their renewals.
• Proactively identify the latest trends and best practices as it relates to organizational operations, and information technology to enhance the Authority’s day-to-day operations by detecting needs for updates, configurations or new systems and equipment.

Senior Coordinator, Operations, IT

Procurement

• The Procurement Manager serves as a team leader, overseeing the day‐to‐day procurement functions at the King County Regional Homelessness Authority.
• The Procurement Manager ensures that all procurements comply with County, State, and Federal regulations.
• This position confers with all divisions to determine contract needs, legal requirements, specifications, and compliant procurement execution.
• Supervise and mentor the Procurement Team, by establishing work goals and objectives, ensuring professional development, performance reviews, and, as needed, disciplinary activities.
• Provide vision and leadership to continually improve the effectiveness, efficiency, and equitable outcomes of KCRHA procurement processes within the limits of local, state, and federal laws and regulations.
• Create and update written procurement materials, including standard operating procedures, employee onboarding and training materials, rater trainings, and the procurement manual.
• Liaise closely within the Programs Department and with the Planning, Finance, and Compliance teams to ensure KCRHA is creating and maintaining efficient, effective, and easy to understand procurement and contracting processes that are focused on ease of use from the contractor perspective.
• Lead cross-departmental collaboration on all processes that comprise the contracts lifecycle, including award negotiations, contract development and comprehensive monitoring.
• Confer with KCRHA divisions to determine procurement needs; assist department in developing specifications, vendor qualifications, cost price analysis, and scopes of work.
• Oversee procurements for homeless crisis response services contracts: develop procurement strategies; collaborate with Programs Department staff to write and edit scopes of work; determine the approach to use in structuring the RFP application questions and rating criteria; and train, orient, and facilitate procurement rater panel discussions.
• Support the development and implementation of training for all staff and partners involved in procurement to improve quality and consistency, specifically procurement laws, policies, and procedures.
• Develop expertise in KCRHA’s contracting and procurement system, Salesforce, and support changes and modifications to enhance all phases of the contracts lifecycle.
• Attend and make presentations at public symposiums/training meetings.
• Perform other duties as assigned.