Customer Service Representative
Kids Creek Childrens Clinic
contract
Posted on:
Location Type: Remote
Location: Missouri • United States
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About the role
- Respond promptly to customer inquiries and provide accurate information.
- Resolve product or service issues by identifying problems and implementing solutions.
- Document customer interactions and update records in the system.
- Escalate complex issues to appropriate departments when necessary.
- Maintain a positive, empathetic, and professional demeanor toward customers.
- Contribute to team goals by meeting or exceeding performance metrics.
Requirements
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Proficiency with customer service software and tools.
- Previous experience in customer support is a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationproblem-solvingtime managementindependenceempathyprofessionalism