Kickoff

Head of Business Operations

Kickoff

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $170,000 - $210,000 per year

Job Level

Lead

Tech Stack

SQL

About the role

  • Kickoff: insurance-covered, AI-enabled preventive health platform connecting coaches, clients, and payors.
  • Drive rapid growth by optimizing client experience and maximizing client LTV.
  • Turn ambiguous problems into experiments and ship improvements with Product/Eng.
  • Install lightweight processes that scale; cross-functional role across product, process, people, analytics, design, strategy.
  • Serve as a leadership team member and help craft company strategy.
  • Improve client engagement, retention, referrals, and revenue-generation.
  • Conduct quantitative analysis, user and competitive research; design, test, and iterate client programming and journeys.

Requirements

  • 5+ years in high-output roles (BizOps/Growth/Product/Ops; consulting/PE a plus) including 2+ years at a startup.
  • Record of moving a core metric with scrappy experiments.
  • Hands-on analytics experience: SQL proficiency; comfort with event tracking and A/B testing.
  • AI-native: you use AI to speed analysis, draft docs/specs, and automate tasks.
  • Product sense and experience/ exposure
  • Financial modeling experience
  • Passion for our mission and intrinsic motivation to bring it about
  • Excitement about collaborating in person at our Soho, NYC office
  • Startup mindset - you're an owner who’s willing to take risks, test and learn, and move quickly