Senior Manager, Business Operations
Stronghold
Head of Business Operations
Kickoff
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $170,000 - $210,000 per year
Job Level
Lead
Tech Stack
SQL
About the role
- Kickoff: insurance-covered, AI-enabled preventive health platform connecting coaches, clients, and payors.
- Drive rapid growth by optimizing client experience and maximizing client LTV.
- Turn ambiguous problems into experiments and ship improvements with Product/Eng.
- Install lightweight processes that scale; cross-functional role across product, process, people, analytics, design, strategy.
- Serve as a leadership team member and help craft company strategy.
- Improve client engagement, retention, referrals, and revenue-generation.
- Conduct quantitative analysis, user and competitive research; design, test, and iterate client programming and journeys.
Requirements
- 5+ years in high-output roles (BizOps/Growth/Product/Ops; consulting/PE a plus) including 2+ years at a startup.
- Record of moving a core metric with scrappy experiments.
- Hands-on analytics experience: SQL proficiency; comfort with event tracking and A/B testing.
- AI-native: you use AI to speed analysis, draft docs/specs, and automate tasks.
- Product sense and experience/ exposure
- Financial modeling experience
- Passion for our mission and intrinsic motivation to bring it about
- Excitement about collaborating in person at our Soho, NYC office
- Startup mindset - you're an owner who’s willing to take risks, test and learn, and move quickly
