Keystone Technologies

Inside Sales

• The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers.
• This position is responsible for safeguarding the customer experience and promoting Keystone's Light Made Easy promise.
• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management
• Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
• Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers
• Answer questions via email or phone regarding existing orders in a timely manner
• Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
• Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
• Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

Inside Sales Support Associate

• analyze customer sales data to identify sales trends and opportunities with management
• initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
• managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers
• Answer questions via email or phone regarding existing orders in a timely manner
• Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
• Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
• Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management
• Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
• Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
• Serve as liaison between our Sales Agencies, Distributors & Territory Managers
• Answer questions via email or phone regarding existing orders in a timely manner
• Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
• Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
• Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

Account Manager

• Providing sales training to Sales Agencies and Distributor customers on the benefits of Keystone and our products
• Developing long-term oriented relationships with specifiers, customers, sales agents, and end-users through exceptional customer service in order to drive demand for our products
• Overseeing and managing the performance of independent sales agencies, ensuring they meet company goals and performance standards
• Developing sales plans, in conjunction with sales agencies and department leadership, on how to best service the designated territories
• Analyzing sales trends to identify opportunities and developing strategy with sales agents to capture opportunities
• Becoming a market expert with respect to Keystone's and competitor products, pricing, trends, etc. and report findings to team management
• Traveling to each market to call on distributors, specifiers, and end-users and to keep sales agents updated with all relevant information
• Maintaining contact with existing customers for potential ongoing orders
• Developing and managing contact information to keep decision-makers current
• Displaying and attending trade shows
• Cold calling to develop new business
• Working closely with your Inside Sales contact on current and future opportunities
• Advising product team on market trends

Inside Sales Support Associate

Inside Sales Support Associate

Inside Sales Support Associate

Inside Sales Support Associate

Distributor Territory Manager, New England