
Implementation Manager
KeyBank
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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Salary
💰 $71,000 - $125,000 per year
Job Level
Tech Stack
About the role
- Drive transformational change with the CWA Replacement, Underwriting Templates and/or other technology projects
- Provide project leadership support for Institutional Bank projects: CWA Replacement, Moody’s, and/or Underwriting Templates
- Translate client and business needs into actionable user stories with acceptance criteria
- Ensure requirements are clean, estimated, well-described, assigned, and updated
- Maintain and prioritize product backlogs in collaboration with technology product/platform owners, business stakeholders, and engineering leads
- Map business requirements cleanly to actual technology product modules and systems involved
- Support Business Process Owners and Technology Platform/Product Owners with delivering effective standups, retrospectives, sprint planning, and stakeholder meetings
- Document retrospectives with clear action items and keep stakeholder check-ins scheduled and documented
- Develop and maintain a strong understanding of how technology works
- Engage Technology Product Owners/Platform Owners early to flesh out design and implementation details
- Maintain strong documentation and knowledge-sharing practices, including active ticket commenting and UML diagrams
Requirements
- 1–5 years of Product Management, BA, or project management experience (preferably in fintech, banking, or SaaS)
- Technical aptitude with data, logs, APIs, and cloud-based environments
- Proven experience running agile ceremonies and keeping teams accountable
- Organized, methodical, able to create clear plans (and Plan B’s), delegate tasks, and parallelize work streams
- Ability to leverage reporting and analytics tools to validate assumptions, measure outcomes, and inform product decisions
- Familiar with Jira and Confluence; disciplined about ticket cleanliness and documentation
- Excellent written communication — able to produce clean requirements, design docs, diagrams, and executive updates
- Ability to map requirements to systems and teams involved
- Bachelor’s degree in computer science, Engineering, Business, or related field preferred, but firsthand experience is valued over formal education.
Benefits
- Employee workspaces which prioritizes in-office presence
- Flexible options in circumstances where roles can be performed effectively in a mobile environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementBusiness AnalysisProject ManagementAgile MethodologiesUser StoriesAcceptance CriteriaData AnalysisAPI ManagementCloud ComputingUML Diagrams
Soft Skills
LeadershipOrganizational SkillsCommunication SkillsDocumentation SkillsCollaborationProblem SolvingMethodical PlanningTask DelegationAccountabilityKnowledge Sharing