Ketch

Senior Solutions Engineer

Ketch

full-time

Posted on:

Location Type: Remote

Location: IllinoisNew YorkUnited States

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Salary

💰 $140,000 - $175,000 per year

Job Level

About the role

  • You gain a deep understanding of customer requirements and design the appropriate solution to meet their needs.
  • You will help frame and quantify the value of the Ketch solution, differentiate our platform, tell our value story through standard and custom technical demonstrations, manage enterprise Proofs of Value, and work with the Sales team to ultimately close business.
  • You will be a critical link between sales, product management, engineering, and professional services teams (including partners) while successfully operating with a high degree of autonomy.
  • You must thrive in a fast-paced, often ambiguous, environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and going deep with experienced technical audiences.
  • You bring a passion for continuous learning (both technical and regulatory) and the ability to work independently.

Requirements

  • 10-15 years working experience.
  • 5+ years of experience in a Solution Engineering, Sales Engineering, or Technical Consulting role, preferably within an Enterprise SaaS environment.
  • Proven track record of supporting complex sales cycles and co-selling with Account Executives to close 6-figure+ deals.
  • Experience working in the Data Privacy, Data Governance, Security, or AdTech/MarTech sectors is highly preferred.
  • Front-End Prototyping: Practical working knowledge of HTML, CSS, and JavaScript. Experience with low-code design tools (e.g. Webflow) to build visual mockups and interactive prototypes is essential.
  • API & Integration fluency: Understanding of RESTful APIs, JSON payloads, and webhooks. Ability to use tools like Postman to test endpoints.
  • Data Ecosystems: Strong familiarity with modern data platforms (Snowflake, Databricks, BigQuery). You do not need to be a database admin, but you must be comfortable navigating a database schema and performing data updates to tables.
  • Architecture & Diagramming: Ability to create clear, professional solution diagrams (using tools like Lucidchart) that explain data flows to both technical and non-technical audiences.
  • Web architecture: You must understand and be able to explain how a web browser works at a technical level.
  • Exceptional verbal and written communication skills. You must be comfortable whiteboarding a solution on the fly and pivoting a conversation from a high-level executive summary to a deep-dive technical debate.
  • Strong "detective" skill. The ability to ask second and third-level questions to uncover the root cause of a prospect's pain, implication and need (e.g., MEDDPICC/Value Engineering). Be deeply curious and follow the thread.
  • A demonstrated ability to work independently in a fast-paced environment, learning new technologies and regulations rapidly without hand-holding or seeking permission. Do it now.
  • Must be able to work legally in the United States
  • B.S Computer Science, Software Engineering, MIS or equivalent relevant experience required
  • English language fluency required, additional languages a plus
  • Able to travel up to 20% of the time
Benefits
  • commission
  • bonus
  • equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavaScriptRESTful APIsJSONwebhooksSnowflakeDatabricksBigQuerylow-code design tools
Soft Skills
verbal communicationwritten communicationproblem-solvingindependencecuriosityadaptabilitycollaborationcritical thinkingcustomer understandingflexibility
Certifications
B.S Computer ScienceB.S Software EngineeringB.S MIS