Lost Time Claims Specialist, Workers' Compensation
Encova Insurance
Manager, Commercial Casualty
Kemper
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $77,100 - $128,500 per year
Job Level
Mid-LevelSenior
About the role
- Manage day-to-day function of assigned Unit with a designated geographic area of responsibility, including the management of all property and casualty claims in the area serviced by the Branch.
- Direct coverage investigation and evaluation of moderate to complex coverage issues.
- Conduct interviewing, selection, and training of personnel for the office or Unit.
- Complete performance objectives, performance reviews, salary changes, and disciplinary actions on a timely basis as per Company policy.
- Reviews all incoming losses for assignment to appropriate personnel for contact with all parties within guidelines of Best Practices.
- Ensures that all Corporate directives and procedures are followed within the unit.
- Ensures the timely investigation and handling of claims to ensure proper coverage determination, timely settlement offers or rejections according to State Statutes and Company policy.
- Reviews all incoming lawsuits and other legal documents to ensure proper handling.
Requirements
- Prior supervisory experience preferred.
- Experience may be substituted for internal candidates who have demonstrated above average leadership, initiative, customer service and claims handling skills.
- A minimum of five (5) years of claims handling experience required with demonstrated proficiency in all areas including BI claims.
- Ability to handle/review claims via on-line claims systems.
- Must apply for and possess, on a timely basis, all applicable licenses required by the State(s) to which the individual is assigned and achieve/maintain state required continuing education.
- Travel can be required with short notice.
- Overtime required to meet deadlines and Branch needs.
- Must be able to effectively deal with situations involving verbally abusive callers.
