KEMBA Financial Credit Union

Human Resources Coordinator

KEMBA Financial Credit Union

full-time

Posted on:

Location Type: Office

Location: Columbus • Ohio • United States

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Salary

💰 $24 - $27 per hour

Job Level

Junior

About the role

  • Provides administrative and logistical support for full-cycle recruiting processes, including: Candidate sourcing support
  • Initial screening of candidates for entry-level roles, including resume review and phone or virtual pre-screens, in alignment with established hiring criteria
  • Interview scheduling and coordination
  • Pre-employment and onboarding communications
  • Partners with Recruiting and HR leadership to ensure a smooth, high-touch candidate and new hire experience
  • Coordinates and attends job fairs, career events, and community recruiting events, including logistics, vendor communication, materials preparation, and follow-up correspondence
  • Supports onboarding execution, including welcome communications and badge photos
  • Collaborates with HR, Marketing, and external partners on social media and employment communications focused attracting talent
  • Drafts and ensures timely delivery of associate communications according to HR Communication Calendar
  • Drives engagement in the Work Family Teams Channel by curating posts, polls and other activities
  • Serves as the primary administrator for the Nectar associate recognition platform, including monitoring participation, reporting, and supporting awards, challenges, and special point distributions
  • Visits new hire training classes to discuss Nectar and Associate Council initiatives
  • Serves as the primary coordinator and planner for on-site and off-site associate events, engagement activities, and wellness initiatives, ensuring activities are executed within established budgets
  • Tracks event- and engagement-related expenses, maintains budget documentation, and supports reconciliation and reporting of costs
  • Assists with coordination and communication for wellness programs and initiatives
  • Supports the launch, communication, and administration of Associate Engagement and Pulse Surveys
  • Configures, distributes, and collects responses for associate surveys, including stay interviews and post-event surveys
  • Manages inventory of KEMBA swag and event materials
  • Drives the development, formatting, and distribution of the company newsletter
  • Develops and administers associate relations programs and activities, including awards, certificates, retention and recognition programs, and associate discount programs
  • Maintains breakroom boards with current information on upcoming events, initiatives, and community involvement
  • Serves as a member of the Associate Council and acts as a liaison between the Associate Council, Diversity Council, and Community Resource team to ensure alignment and consistent organizational communication
  • Serves as a backup to Receptionist in covering daily front desk duties
  • Provides multilevel administrative support to the Human Resources department as requested
  • Always maintains utmost confidentiality regarding all matters of Human Resources Administration
  • Performs all duties in a manner that is fully compliant with industry applicable regulations as well as KEMBA policy and procedures
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
  • Relates to other people beyond giving and receiving instructions: Gets along with coworkers or peers without exhibiting behavioral extremes
  • Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
  • Responds appropriately to criticism from a supervisor
  • Performs other duties as assigned

Requirements

  • High school graduate or GED equivalent
  • One to two years administrative experience using independent judgment to complete tasks
  • Prior experience in a Human Resources Department environment a plus
  • Excellent written and verbal communication skills
  • Ability to draft correspondence and basic reports and ensure accuracy of spelling and language
  • Excellent interpersonal and organizational skills and the ability to effectively interface with parties inside and outside the organization
  • Exceptional overall customer service skills
  • Excellent judgment and decision-making skills consistently demonstrating tact and diplomacy; maintains confidentiality of information
  • Cooperative, self-motivated, flexible, patient, and able to solve problems
  • Proficient with Microsoft Office applications
  • Ability to work independent as well as in a team environment; displays and encourages teamwork
  • Must be able to prioritize and make decisions with minimal supervision
Benefits
  • High-quality administrative and customer service support
  • Professional, high-touch experience for associates, candidates, and partners
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportcandidate sourcingresume reviewinterview schedulingonboarding executionevent coordinationbudget managementsurvey administrationreportingcommunication drafting
Soft Skills
written communicationverbal communicationinterpersonal skillsorganizational skillscustomer servicejudgmentdecision-makingtactdiplomacyproblem-solving
Certifications
High school diplomaGED equivalent