KEMBA Financial Credit Union

Vice President of Commercial Services

KEMBA Financial Credit Union

full-time

Posted on:

Location Type: Office

Location: Columbus • Ohio • United States

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Salary

💰 $170,000 - $190,000 per year

Job Level

Lead

About the role

  • Assumes overall leadership responsibility and control of all aspects of Commercial Business and Treasury Management sales strategies
  • Leads and provides expertise in all sales functions of the Commercial Services Department
  • Oversees the strategic direction, development, and execution of the organizations treasury management program and services to enhance the member experience through innovative treasury solutions
  • Responsible for the conceptualization and implementation of Commercial Services growth sales strategies, initiatives, and programs for both lending and deposit/revenue solutions
  • In partnership with the Branch Director, develops, implements and continuously improves a plan to grow small business membership and initiate small business lending activities through branch associates
  • Develops and implements commercial and TM sales team related policies, procedures, risk controls and tools and resources
  • Develops and executes strategic sales plans to achieve individual and team revenue goals; Prepares proposals, pricing models, and RFP responses; Maintains a robust pipeline of opportunities and track progress
  • Serves as a subject matter expert on commercial loan/deposit and treasury products including ACH, wire transfers, remote deposit capture, fraud prevention tools, and liquidity management
  • Provides oversight responsibility for Treasury management services provider, ensuring service level agreements (SLAs) are met, and resolving performance issues to maintain high-quality service delivery
  • Develops, implements, measures and continuously improves membership initiatives and strategies to attract new business members and commercial loans and deposits
  • Manages the department's budget, including forecasting, monitoring expenses, and ensuring financial targets are met; Develops and implements budget plans to optimize resource allocation and financial performance
  • Gathers and analyzes member feedback to continuously improve services and member satisfaction; Develop and implement strategies to enhance member experience and address needs effectively
  • Oversees the commercial services team by interviewing, hiring, and training new team members, as well as developing credit union associate coaching sessions, monitoring productivity and tactical execution, and conducting written performance reviews.
  • Assist in other areas as directed by Credit Union management

Requirements

  • Bachelor's degree in business, finance, related field or equivalent education and experience
  • Seven to ten years of related progressive experience in Commercial Business Development and sales, Portfolio Management (including workout) or Treasury Management preferably in a financial services environment
  • Minimum five years proven leadership experience managing large teams and complex programs; Strategic management of sales or Business Development Department
  • Strong project / program planning and execution experience
  • Ability to work in a fast-paced, results-driven environment
  • Excellent verbal and written communication skills and interpersonal abilities
  • Formal Commercial Credit Training preferred
  • Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) designation preferred at time of hire or required within 12 18 months of hire.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Commercial Business DevelopmentTreasury ManagementPortfolio ManagementSales StrategiesRisk ControlsBudget ManagementProject PlanningProgram ExecutionMember Experience EnhancementCommercial Loan/Deposit Products
Soft Skills
LeadershipCommunicationInterpersonal SkillsTeam ManagementCoachingAnalytical SkillsProblem SolvingStrategic ThinkingResults-DrivenAdaptability
Certifications
Bachelor's DegreeCertified Treasury Professional (CTP)Accredited ACH Professional (AAP)Commercial Credit Training