Kelvin Group

Account Executive

• Build strong relationships with the General Contracting Community.
• Communicate to prospects and customers the value of the highly skilled labor force at Kelvin, which includes Engineering & Design, Project Management, Controls, & onsite skilled technicians.
• Attend industry trade shows and network with key prospects to build a robust funnel.
• Develop estimates and proposals in accordance with the company’s Delegation of Authority (DOA).
• Utilize Salesforce (CRM) software in a disciplined manner to maintain a multistage funnel capable of delivering sales targets.
• Keep ahead of the technology and regulation changes in the market to position Kelvin as a thought leader.

Capital Sales Representative, Refrigeration

Technical Account Manager

• Manage and grow relationships with key customers
• Attract new customers to Kelvin Group offerings
• Communicate the value of Kelvin's labor force in five key areas
• Develop estimates and proposals
• Utilize Salesforce (CRM) software to maintain a multistage sales funnel
• Develop customer visit schedules and meet with customers regularly
• Coordinate with service team during customer site visits
• Assist in developing target service accounts for new customers
• Attend local and regional association meetings to build brand awareness
• Resolve service customer problems or issues
• Promote the Kelvin Way, Values and Behaviors

Technical Account Manager – Refrigeration

Estimator

• Prepare detailed estimates for refrigeration and mechanical construction and retrofit projects by analyzing drawings, specifications, RFPs, and on-site conditions.
• Perform material takeoffs, labor calculations, and cost analysis; coordinate with vendors and subcontractors for accurate pricing.
• Develop and write clear subcontractor scopes of work.
• Conduct site visits and attend pre-bid walkthroughs as required, including roof access when necessary.
• Create comprehensive project budgets, bid proposals, and cost breakdowns, supported by detailed documentation.
• Collaborate with engineering, operations, and sales teams to align estimates with project goals and company strategy.
• Develop, maintain and update standard estimating tools and historical cost databases.
• Monitor industry trends, pricing fluctuations, and code changes.
• Lead internal bid strategy meetings and coordinate deliverables for awarded projects with the Systems Team.

Estimator – Refrigeration/Mechanical Systems

Technician

• Service technician who performs scheduled and contract commercial/light industrial refrigeration system maintenance at client facilities (specifically supermarkets).
• Assists with refrigeration system/equipment installations and equipment start-up / commissioning at client facilities.
• Works closely with service coordinators and sales staff to develop long-term client relationships.
• Prepares recommendations for client facility service / equipment replacement based on service visit.
• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Support customers with commercial/industrial refrigeration system and equipment troubleshooting, including control systems, for facility refrigeration system issues.
• Work on split and parallel rack systems holding 80 plus lbs. of refrigerant, chillers, packaged units, and control systems.
• Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Be dignified, courteous, clean and in company provided apparel when working in / at client facilities or when otherwise interacting with the clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Supermarket Refrigeration Service Technician

Refrigeration Service Technician

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Be dignified, courteous, clean and in company provided apparel when working in / at client facilities or when otherwise interacting with the clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Industrial Refrigeration Service Technician

• Service technician who performs scheduled and contract commercial/light industrial refrigeration system maintenance at client facilities (specifically supermarkets)
• Assists with refrigeration system/equipment installations and equipment start-up / commissioning at client facilities
• Works closely with service coordinators and sales staff to develop long-term client relationships
• Prepares recommendations for client facility service / equipment replacement based on service visit
• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action
• Support customers with commercial/industrial refrigeration system and equipment troubleshooting, including control systems, for facility refrigeration system issues
• Work on split and parallel rack systems holding 80 plus lbs. of refrigerant, chillers, packaged units, and control systems
• Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO)
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner
• Be dignified, courteous, clean and in company provided apparel when working in / at client facilities or when otherwise interacting with the clients
• Maintain current licenses required to perform the specified service
• Perform other duties as required by service leads and service manager
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence