Senior Service Designer, Fluent English
EY
Job Level
Mid-LevelSenior
Tech Stack
AzureCloud
About the role
- Lead design system (Experience System) initiatives: set priorities, create roadmaps, set OKRs, track progress, and drive projects to completion
- Coach and enable designers, developers, QA, and marketing to make confident, system-aligned decisions
- Facilitate cross-functional communication and act as central point for alignment and decision clarity
- Own and maintain clear, structured documentation and knowledge sharing; coach others on documenting patterns and guidelines
- Shape strategic direction: identify opportunities to grow, optimize, and scale the system and advocate for adoption improvements
- Coordinate virtual collaboration across teams in Lviv, Copenhagen, and Krakow; remove roadblocks to enable efficient delivery
Requirements
- Experienced with design systems, design operations, or UX program management
- Excellent at project management, coordination, and cross-functional alignment
- Natural coach and mentor able to inspire confidence and autonomy in others
- Outstanding communicator in spoken and written English (fluent)
- Passionate about documentation, clarity, and creating systems that empower teams
- Strategic, collaborative, and pragmatic—able to balance long-term vision with day-to-day execution
- Familiarity with tools: Jira, Confluence, Condense, Figma, Supernova, Storybook
