Fulfillment Manager
ALSO.
ERP
Operations and Logistics Coordinator
KDCI Outsourcing
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERPGoPHP
About the role
- Coordinate domestic and international freight, including booking couriers and freight providers.
- Manage inventory movements and ensure timely dispatch of orders.
- Track shipments and resolve delivery issues or delays with freight providers.
- Liaise with warehouse or fulfillment partners as required.
- Maintain records of incoming and outgoing stock and freight documentation.
- Maintain and update internal systems and platforms, primarily HubSpot and Subskribe.
- Assist in creating and maintaining Standard Operating Procedures (SOPs) related to operations and logistics.
- Monitor system integrations, data quality, and CRM hygiene.
- Troubleshoot internal process issues and escalate where needed.
- Collaborate with sales, customer support, and finance teams to ensure smooth end-to-end processes.
- Support operations team projects such as process improvement initiatives, system upgrades, and audits.
- Provide administrative support for ad hoc operational tasks as required.
Requirements
- 2+ years of experience in an operations, logistics, or systems support role.
- Strong organizational skills and attention to detail.
- Experience using logistics platforms and shipping providers (e.g., DHL, FedEx, AusPost).
- Working knowledge of CRM systems, ideally HubSpot.
- Comfortable working with spreadsheets, basic data entry, and reporting.
- Excellent communication and stakeholder management skills.
- Ability to prioritize tasks in a deadline-driven environment.
- Experience with inventory management software or ERP systems is a plus.
- Familiarity with SaaS or tech environments is an advantage.
- Previous exposure to process automation or workflow tools is preferred.
