Sales Associate – Inside Sales
Kate Farms
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $30 - $42 per hour
About the role
- Make outbound sales calls to generate new leads, message and sample accounts as well as follow up on sales inquiries/ leads.
- Handle incoming sales calls and inquiries from customers and prospects, providing follow-up and solutions, including referring to the field team.
- Lead virtual educational sales meetings with customers on platforms such as Zoom or Microsoft Teams.
- Listen to customer needs and identify opportunities to recommend the appropriate products or services.
- Nurture and maintain relationships with existing customers to promote customer retention and increase sales.
- Work closely with the sales team to achieve sales targets and provide exceptional customer service and support.
- Collaborate with the sales team during regional calls and provide Inside Sales updates.
- Utilize CRM software to track sales activities, execute precall planning, update customer information, and generate sales reports.
- Provide basic WIC education to customers as it relates to Kate Farms products.
- Participate in sales meetings, training sessions, and conferences as required.
- Meet or exceed monthly sales targets and goals.
- Stay updated on industry trends and participate in regular sales and product training initiatives.
Requirements
- Bachelor’s degree in Business, Nutrition, Sales, or a related field.
- 1-2 years of experience in inside sales, sales or related experience.
- Must be verbally fluent in English, as well as possess excellent grammar skills in both languages. Fluent in Spanish is a plus.
- Knowledge of healthcare system preferred.
- Strong interpersonal and communication skills.
- Excellent phone etiquette and active listening skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to build and maintain customer relationships.
- Self-motivation and goal oriented.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office suite and CRM software such as Salesforce or Veeva.
- Familiarity with the medical or healthcare industry.
- Positive and outgoing attitude.
- Superior negotiating and influencing skills.
- Excellent written and verbal communication skills.
- Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers.
- Strong commitment to company mission and values.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Ability to respectfully share and accept feedback willingly from all levels of the organization.
Benefits
- participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
- 401k plan with company match
- generous PTO benefit with a starting accrual of 15 days per year, two weeks of paid “Refresh” leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year.
- paid disability leave
- paid parental / pregnancy leave
- Flexible Spending Accounts (FSA)
- tuition reimbursement
- Employee Assistance Program
- additional benefits with an emphasis on employee well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inside salessalescustomer relationship managementsales reportingWIC educationsales targetsnegotiating skillsinfluencing skillsactive listeningtime management
Soft skills
interpersonal skillscommunication skillsphone etiquetteself-motivationgoal orientedorganizational skillspositive attitudecollaborativefeedback acceptancecustomer relationship building