Be responsible for owning and strategically leading Kaseya’s most complex and high-value key accounts
Proactively engage with executive and senior technical stakeholders to understand long-term business objectives, technical environments, and growth strategies
Develop deep, multi-level relationships, anticipates challenges, and deliver preemptive, value-based solutions
Partner closely with customers to identify and execute significant cross-sell, upsell, and expansion opportunities across Kaseya’s IT Complete™ platform
Identify expansion opportunities across large, multi-product environments and collaborate with customers to develop multi-year account strategies
Monitor product usage, adoption metrics, and overall account health to proactively address risks and barriers to growth
Adhere to established sales processes, forecasting rigor, and execution standards to consistently deliver against revenue targets
Driven by communication, relationships, and revenue impact, understand that executive trust, strategic insight, and consultative leadership are directly correlated to success in senior-level account management
Develop and maintain a deep understanding of Kaseya’s products, integrations, and the broader IT and MSP ecosystem
Lead executive-level conversations focused on business outcomes, security, scalability, and operational efficiency
Proactively educate customers on new features, updates, and best practices, delivering tailored, high-impact enablement sessions
Collaborate with internal specialists and cross-functional teams to support complex sales cycles and enterprise-level account strategies
Collaborate cross-functionally to support internal teams in addressing customer needs, serving as a senior voice of the customer to influence continuous improvement
Participate in strategic alignment meetings, support onboarding for high-value customers, and drive proactive product adoption through structured action plans and account roadmaps
Offer a stimulating, high-impact environment with ongoing education and training opportunities to further enhance sales leadership, industry expertise, and strategic influence

Requirements

7+ years of B2B sales experience, preferably in SaaS, IT management, MSP, cybersecurity, or related technology industries
Proven success managing and expanding large, complex, high-value key accounts
Demonstrated ability to engage, influence, and advise executive-level stakeholders
Strong consultative selling skills with a consistent track record of exceeding revenue targets
Experience operating in a metrics-driven, fast-paced sales environment
Advanced forecasting and pipeline management capabilities
A motivated, coachable, competitive, and resilient achiever driven to win and excel
Exceptional executive presence, interpersonal, communication, and organizational skills
Ability to create and manage weekly, monthly, and rolling 6-week sales forecasts
Experience using CRM applications (Salesforce preferred) to manage accounts and opportunities
Fluency in English required
Fluency in French mandatory for this role
Willingness to travel occasionally for strategic customer engagements, team meetings, or company events

Benefits

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities
Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

B2B salesconsultative sellingforecastingpipeline managementaccount managementmetrics-driven salesproduct adoptionsales processesrevenue targetsSaaS

Soft skills

executive presenceinterpersonal skillscommunication skillsorganizational skillsstrategic insightrelationship buildingconsultative leadershipcoachablecompetitiveresilient