Senior Account Manager, Key Accounts
Kaseya
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$85,000 - CA$115,000 per year
Job Level
About the role
- Be responsible for owning and strategically managing a portfolio of key accounts
- Proactively engaging with customers to understand their evolving business needs, technical environments, and long-term objectives
- Partner closely with customers to identify cross-sell, upsell, and expansion opportunities across the Kaseya portfolio
- Identify expansion opportunities within existing accounts and collaborate with customers to develop account strategies and growth plans
- Monitor product usage, adoption metrics, and account health to proactively address potential risks or adoption barriers
- Be driven by communication, relationships, and sales, understanding that the strength of customer relationships correlates with sales goals and long-term account growth.
- Act as a trusted advisor, guiding customers through solution expansion while aligning with their technical and business priorities.
Requirements
- 5+ years of B2B sales experience, preferably in SaaS, IT management, MSP, Network Security, or a related technology industry
- Demonstrated success managing and growing existing customer accounts through expansion, cross-sell, and upsell
- Strong consultative selling skills with a proven track record of exceeding revenue targets
- Experience operating in a metrics-driven, fast-paced sales environment
- Proven ability to forecast accurately and manage complex pipelines
- A motivated, coachable, competitive, and resilient achiever driven to win and excel
- Exceptional interpersonal, communication, and organizational skills
- Ability to create and manage weekly, monthly, and rolling 6-week sales forecasts
- Experience using CRM applications (Salesforce preferred) to manage accounts, opportunities, and pipeline
- Fluency in French and English is mandatory for this role
- Willingness to travel occasionally for team meetings, customer engagements, or company events.
Benefits
- Additional bonus and equity opportunities are available and will be discussed during the recruitment process.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesconsultative sellingaccount managementrevenue forecastingpipeline managementmetrics-driven salescross-sellupsellcustomer engagementSaaS
Soft skills
interpersonal skillscommunication skillsorganizational skillscoachablecompetitiveresilientmotivatedtrusted advisorrelationship buildingstrategic thinking