Managing, configuring, and optimizing core systems like Azure AD, Okta, Intune, JAMF, O365, and others
Supporting a wide range of cloud workloads, including Exchange Online, SharePoint, and Jira
Writing and maintaining automation scripts (PowerShell, Python) to improve operational efficiency
Collaborating across engineering and business teams to deploy and refine internal tools
Troubleshooting and resolving issues across both Windows and macOS environments
Supporting collaboration platforms including Teams, Slack, Zoom, and productivity suites
Improving documentation, internal process clarity, and user help resources
Participating in after-hours support as needed

Requirements

3+ years of experience managing cloud-based and enterprise tech environments
Deep knowledge of Office 365, Azure AD, Exchange Online, and SharePoint Online
Experience with IAM tools: Okta, Azure AD, Active Directory, GSuite, Auth0
Scripting proficiency in PowerShell or Python for automation
Hands-on experience with Intune, SCCM, JAMF, and managing both Mac and Windows platforms
Familiarity with collaboration tools like Teams, Zoom, Slack, and Office Suite
Experience with ITSM tools such as Jira, ServiceNow, or Zendesk
A passion for great support and a desire to help others resolve technical issues.

Benefits

equity
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PowerShellPythonAzure ADOffice 365Exchange OnlineSharePoint OnlineIntuneSCCMJAMFIAM tools

Soft Skills

collaborationtroubleshootingsupportdocumentationprocess improvementcommunicationteamworkcustomer serviceproblem-solvingadaptability