Tech Stack
AzureCloudFirewallsKubernetesLinuxSQL
About the role
- As a Senior Operations Engineer, you’ll be technically strong across a wide variety of technologies
- You’ll work alongside an established Operations team to support our large-scale cloud environments across Europe, US and Australia - all relied upon by our customers and employees - as well as the support of end user devices and services for our own employees.
- You will help ensure the continued availability of all our services, leaning on DBA and project parts of the operations teams if required to ensure we are meeting the needs of those that depend upon our services.
- Beyond those in your immediate team, you’ll work closely with our Support, Application Delivery and Development teams as well, all of which will give you the opportunity to further develop your skills across cloud services, end user computing and security to further you towards your career goals.
Requirements
- Ability to build a deep understanding of the services provided to the Clients and the value these services provide to the Clients within their business setting
- The ability to communicate complex information to technical and nontechnical users, including management
- Good understanding of software development and maintenance lifecycles
- Ability to create accurate and appropriate technical design documentation
- In addition to in-depth knowledge of the technology being used, engineers need advanced analytical, troubleshooting and design skills.
- Extensive knowledge of the development process, including specific documentation and quality assurance
- Performing high-level root-cause analysis for service interruption recovery and creating preventive measures
- Configuring, debugging and supporting multiple infrastructure platforms
- Working shift patterns to cover the core business hours
- Experience of working in ITIL-based support environments
- Strong Microsoft Azure experience: Azure Active Directory Azure OMS and Log Analytics Application Insights Virtual Machines Azure Automation Azure Recovery Vaults Azure Site recovery Storage (Managed/Unmanaged disks, BLOB etc.) Network Security Groups Gateways (Application, VPN) Infrastructure
- Microsoft Windows Server Failover clustering
- PowerShell scripting
- Containers
- Automated deployments of virtualised infrastructure
- Networking technologies, switches, router, firewalls
- Systems administration of applications, servers and networks
- SQL Server
- FTP/SFTP
- Linux
- Kubernetes