Kalibrate

Account Executive

• Deliver net new business sales within the industry sectors and territories designated to them to meet their sales targets.
• Convert sales leads passed from marketing activity into live sales engagements and ultimately signed commitments.
• Research and generate own leads and contacts to support the above and identify opportunities for further net new business sales.
• Meet sales targets on a quarterly basis defined by the SVP, Customer – Fuel & Mobility Retail.
• Manage the RFI / RFP process on sales opportunities with prospective clients.
• Provide high-level strategic planning and detailed opportunity / deal management to prospective clients
• Retain overall responsibility during the sales cycle to prospective clients and align with appropriate internal stakeholders to facilitate on-boarding and transition.
• Negotiate terms of software evaluations, project / consulting services and subscription agreements.
• Ensure legal terms and conditions of contract documents have been reviewed and approved within Kalibrate prior to signature.
• Follow the requirements of Kalibrate’s sales process, maintaining the prescribed tracking and forecasting in the CRM as well as other requirements as defined and updated from time to time
• Produce and publish sales visit reports following each prospective client meeting.
• Aid in the development of sales support materials, including presentations.
• Promote open communication and teamwork across internal stakeholder groups working on opportunities.

Sales Executive – Fuel

Customer Success Manager

• Own all client-facing deliverables related to software and analytics projects.
• Ensure timely and high-quality delivery of presentations, reports, and insights.
• Maintain accountability for the results and outcomes of professional services engagements.
• Finalize the development of client presentations.
• Serve as the primary presenter in client meetings, articulating insights, recommendations, and strategic value.
• Translate complex analytics into actionable business insights for clients.
• Partner with internal analytics and platform teams to align on project goals and timelines.
• Own the renewal process for assigned accounts, ensuring timely and successful contract extensions.
• Identify and drive upsell opportunities, including: Additional software licenses, new professional services engagements, software modules and feature expansions, third-party data integrations.
• Build and maintain strong relationships with client stakeholders.
• Act as the voice of the customer internally, advocating for client needs and priorities.
• Monitor client satisfaction and proactively address issues or concerns.