Kafene

Product Director

Kafene

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

Lead

About the role

  • Serve as the primary advocate for both merchant partners and consumer end-users, deeply understanding their needs, pain points, and aspirations
  • Continuously prioritize customer and business needs with an eye toward future growth and market evolution
  • Conduct comprehensive user research including customer interviews, usability tests, surveys, and behavioral analysis
  • Synthesize insights from customer research, external market data, Kafene business intelligence, and stakeholder feedback into actionable product decisions
  • Develop compelling product vision, strategy, and roadmap for Kafene Merchant and Kafene Direct in partnership with your team and stakeholders
  • Own the end-to-end product lifecycle from ideation through launch and optimization
  • Build robust prioritization frameworks that balance customer value, business impact, technical feasibility, and strategic growth objectives
  • Communicate product priorities clearly across the company, actively seeking feedback and fostering transparency
  • Partner with design teams to develop feature requirements, create intuitive UI/UX designs and wireframes that delight users
  • Collaborate closely with engineering to translate product vision into technical specifications, define testing strategies, and ensure quality delivery
  • Lead discovery and execution of high-impact features across app-based point-of-sale systems, virtual wallets, and AI-powered underwriting platforms
  • Champion continuous product optimization through A/B testing, experimentation, and data-driven iteration
  • Define and execute comprehensive go-to-market strategies for each innovation cycle
  • Partner with sales, marketing, operations, customer support, and finance teams to ensure successful product launches
  • Develop launch plans that include positioning, messaging, training materials, and success metrics
  • Monitor product performance post-launch and iterate based on adoption, usage data, and customer feedback
  • Build consensus among diverse stakeholders while maintaining focus on strategic priorities
  • Translate complex business needs into clear product requirements that engineering and design teams can execute against
  • Inspire and support your team to drive meaningful results for the business
  • Establish product principles and frameworks that guide decision-making across the organization

Requirements

  • 5+ years of product management experience with a proven track record of shipping successful products
  • Experience managing complex, multi-stakeholder product roadmaps with competing priorities
  • Strong technical fluency with the ability to engage deeply with engineering teams on architecture and implementation
  • Demonstrated success operating in fast-paced, ambiguous environments where you've defined strategy from the ground up
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementuser researchA/B testingdata-driven iterationgo-to-market strategiesUI/UX designtechnical specificationsproduct lifecycle managementfeature requirementsstakeholder feedback
Soft skills
communicationcollaborationleadershipprioritizationstrategic thinkingproblem-solvingconsensus buildingcustomer advocacyteam inspirationtransparency
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