Kafene

Pricing Analyst

• Analyze portfolio performance and historical data to identify opportunities for pricing optimization
• Propose pricing tests and collaborate cross-functionally to drive testing agenda
• Partner with stakeholders across the company to ensure smooth deployment of pricing changes with our partners
• Develop a pricing optimization framework – conduct sensitivity analyses and pricing simulations to understand the impact of pricing changes on key business metrics
• Build and maintain reports to monitor portfolio performance, market trends, competitor pricing, and stakeholder feedback to ensure our competitiveness
• Present actionable insights and recommendations to senior leadership in a clear and data-driven manner
• Work with partners to enhance data collection and pricing engine to ensure its stability and flexibility

Risk Pricing Manager

Business Development Rep

• Identify and target prospective retail partners within designated industries and geographic regions.
• Conduct outbound sales activities, including cold calls, email campaigns, and in-person visits, to engage decision-makers.
• Present Kafene’s value proposition and financing solutions tailored to retailer needs.
• Develop and execute a robust business development plan to meet and exceed sales targets.
• Collaborate with internal stakeholders to align sales strategies with company objectives and market trends.
• Establish internal relationships with the account management team to ensure an efficient handoff of retailers to their account managers.
• Partner with the account management team to onboard retailers.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges.
• Provide insights and recommendations to the leadership team to enhance Kafene’s product offerings and market positioning.
• Work closely with the Account Management team to ensure newly signed retailers are effectively transitioned and supported in their first 90 days.
• Partner with marketing and product teams to refine messaging, promotional materials, and sales tools.

Business Development Manager

Director

• Serve as the primary advocate for both merchant partners and consumer end-users, deeply understanding their needs, pain points, and aspirations
• Continuously prioritize customer and business needs with an eye toward future growth and market evolution
• Conduct comprehensive user research including customer interviews, usability tests, surveys, and behavioral analysis
• Synthesize insights from customer research, external market data, Kafene business intelligence, and stakeholder feedback into actionable product decisions
• Develop compelling product vision, strategy, and roadmap for Kafene Merchant and Kafene Direct in partnership with your team and stakeholders
• Own the end-to-end product lifecycle from ideation through launch and optimization
• Build robust prioritization frameworks that balance customer value, business impact, technical feasibility, and strategic growth objectives
• Communicate product priorities clearly across the company, actively seeking feedback and fostering transparency
• Partner with design teams to develop feature requirements, create intuitive UI/UX designs and wireframes that delight users
• Collaborate closely with engineering to translate product vision into technical specifications, define testing strategies, and ensure quality delivery
• Lead discovery and execution of high-impact features across app-based point-of-sale systems, virtual wallets, and AI-powered underwriting platforms
• Champion continuous product optimization through A/B testing, experimentation, and data-driven iteration
• Define and execute comprehensive go-to-market strategies for each innovation cycle
• Partner with sales, marketing, operations, customer support, and finance teams to ensure successful product launches
• Develop launch plans that include positioning, messaging, training materials, and success metrics
• Monitor product performance post-launch and iterate based on adoption, usage data, and customer feedback
• Build consensus among diverse stakeholders while maintaining focus on strategic priorities
• Translate complex business needs into clear product requirements that engineering and design teams can execute against
• Inspire and support your team to drive meaningful results for the business
• Establish product principles and frameworks that guide decision-making across the organization

Product Director

Revenue Operations

• HubSpot Administration (Support & Maintenance): Assist with day-to-day HubSpot CRM management, including updating records, maintaining pipelines, and ensuring data accuracy; Support the creation and maintenance of properties, lists, workflows, pipelines, and dashboards; Monitor recurring reports and dashboards for sales, marketing, and operations leadership; Manage integrations between HubSpot and third-party systems; Provide basic training and user support and documentation for sales and account management teams; Revenue Operations (Execution & Coordination): Service as first point of contact of sales & account management team members in slack support channels to troubleshoot and resolve requests; Support internal sales and account management new hire onboarding tasks; Monitor and execute inbound lead routing of qualified leads to the sales team; Assist in tracking key revenue metrics such as pipeline health, lead conversion, and customer retention; Monitor recurring reports and dashboards for sales, marketing, and operations leadership; Support revenue forecasting and pipeline management by ensuring clean and up-to-date CRM data; Document processes and identify opportunities to improve efficiency; Collaborate with cross-functional teams to support the merchant onboarding + training process as needed; Provide administrative support in maintaining accuracy across systems on Merchant Incentive Programs, and other projects; Processing of weekly + monthly spiffs via Tremendous Platform.

Risk Pricing Manager

Business Development Manager

Product Director

Revenue Operations Associate