Implementation Engineer
Junction
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $110,000 - $140,000 per year
About the role
- Own lab integrations end-to-end: across the full lifecycle — onboarding, maintenance, relationship management, and offboarding. You’ll handle partner comms, keep internal teams updated, write code when needed, and troubleshoot issues from logs.
- Be the primary technical point of contact for lab partners during implementations.
- Coordinate timelines, requirements, and dependencies across engineering, ops, and customer success — and keep everyone aligned on what’s happening and what’s next.
- Spot risks + blockers early and drive them to resolution.
- Troubleshoot real issues: logs, broken workflows, and integration edge cases.
- Manage ongoing changes: test menu updates, compendia updates, and lab-specific requirements that evolve over time.
- Improve how we do integrations: document what matters, surface recurring issues, and help fix root causes so the next integration is faster and smoother.
Requirements
- 3+ years doing technical implementations / integrations where you actually got things live with external partners
- Hands-on integration experience with HL7 and/or APIs, including mapping/config, testing, and moving to production.
- Experience working in healthcare / diagnostics / labs or similar integration complexity + low tolerance for errors.
- Troubleshoot using logs and evidence and identify what’s broken (and what isn’t) before pulling in engineers.
- Run partner-facing technical comms: keep momentum, ask for what you need, and give clear updates without escalating everything.
- Manage multiple implementations at once and keep timelines, dependencies, and decisions straight.
Benefits
- Generous early stage options (extended exercise post 2 years employment)
- Regular in person offsites, last were in Morocco and Tenerife
- Bi-weekly team happy hours & events remotely
- Monthly learning budget of $300 for personal development/productivity
- Flexible, remote-first working - including $1K for home office equipment
- 25 days off a year + national holidays
- Healthcare cover depending on location
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical implementationsintegrationsHL7APIsmappingconfigurationtestingtroubleshootinglog analysisworkflow management
Soft Skills
communicationrelationship managementproblem-solvingrisk managementorganizational skillscollaborationtime managementattention to detailadaptabilitystakeholder management