JSR Micro, Inc.

Business Development Rep

• Identify, evaluate, develop and close new customers and expand business at existing customers
• Identify and assist in progressing biopharmaceutical business opportunities including new scientific and strategic partnerships, collaborations, licensing opportunities, joint ventures and alliances
• Establish and implement appropriate development strategies to support business objectives
• Negotiate and successfully close contracts for KBI services with Biopharmaceutical clients in the designated accounts/areas
• Assist Vice President of Business Development with activities as directed
• Identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process
• Manage existing client relationships within accounts designated by VP of BD
• Coordinate CDA and MSA review with client and KBI legal, KBI contracts team and all appropriate stakeholders
• Facilitate client Quality Audits and Quality Agreements with KBI Quality
• Regularly maintain and update CRM with opportunities status
• Maintain high levels of engagement within the region through local events and meetings

Senior Director, Business Development

• identifies, evaluates, develops and closes new customers and expands business at existing customers
• identifies and assists in progressing biopharmaceutical business opportunities including new scientific and strategic partnerships, collaborations, licensing opportunities, joint ventures and alliances
• establishes and implements appropriate development strategies to support business objectives
• interacts with corporate contacts, facilitates communication, keeps tracks of milestones and identifies scope for enhancing these relationships
• negotiate and successfully close contracts for KBI services with Biopharmaceutical clients
• assist Vice President of Business Development with activities as directed
• identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process
• manage existing client relationships within accounts designated by VP of BD
• assist VP of BD with key client accounts as needed
• participate in trade shows and scientific meetings as directed including coordinating preparation for trade shows with KBI marketing, setup and teardown of booth, meeting with clients/prospects in the booth, and trade show follow-up
• visit client sites to deliver KBI capabilities presentations, probe for opportunities, establish personal relationships, follow-up on proposals, and otherwise advance the sales process toward closure
• coordinate client technical visits to KBI sites including developing agendas, coordinating with KBI scientific staff, and arranging hospitality
• coordinate CDA and MSA review with client and KBI legal
• facilitate client Quality Audits and Quality Agreements with KBI Quality
• maintain and update CRM with opportunities status
• maintain industry awareness on all biopharmaceutical companies in the territory with respect to potential process development and manufacturing opportunities
• coordinate with management and other business development personnel to ensure that initiatives and decisions are consistent and complimentary
• able to react to change productively and handle other essential tasks as assigned

Director, Business Development

Program Manager

• Serve as the primary relationship and account manager for assigned client portfolios, ensuring exceptional service delivery and long-term partnership development.
• Proactively manage client expectations, escalate risks or concerns appropriately, and maintain strong working relationships with all client stakeholders.
• Act as the single point of contact for client communications, coordinating third-party vendors and project needs.
• Support PM‑VOC processes to identify opportunities for continuous improvement in client service and delivery.
• Lead programs through all phases of delivery—from project award and kick‑off through execution and closeout.
• Ensure projects are delivered on time, within scope and budget, and in alignment with agreed upon quality standards.
• Develop, maintain, and communicate integrated project plans, status reports, timelines, risks, and changes to internal and external stakeholders.
• Schedule, facilitate, and document client and internal program meetings, including agendas, action items, escalations, and executive level communications.
• Lead cross functional teams without direct authority by clearly articulating objectives, aligning priorities, resolving conflicts, and driving accountability.
• Identify, assess, and prioritize program risks; establish mitigation strategies and contingency plans to protect delivery commitments.
• Facilitate portfolio level prioritization discussions, including resolution of resource constraints.
• Lead strategic client discussions and Joint Steering Committee meetings in partnership with senior and executive leadership.
• Own the financial and contractual management of assigned programs, including forecasting, budget reviews, change orders, bill of materials review, services invoicing, and vendor payments.
• Support clients with program strategy and recommend improvements to systems, processes, and delivery models.
• Contribute to proposal development and business development initiatives as needed.
• Act as a senior contributing member of the PMO, supporting site and departmental goals through balanced scorecard execution.
• Lead or contribute to PMO initiatives focused on process improvement, standardization, and delivery excellence.
• Own or support PMO processes, including training, tools, and associated change management.
• Mentor and support project managers, strengthening PMO capability and talent development.
• Represent or deputize for PMO senior leadership when required.

Senior Program Manager

Support Engineer

• Work within an agile team and framework
• Resolve routine requests that may include project/folder creation, system backups, account requests
• System Administrator providing Support to various technologies used throughout the lab and Manufacturing environments including but not limited to: Empower, SoftMax Pro, Unicorn, MassLynx, Chemstation, SoloVPE, 32Karat, UV WinLab, PharmSpec, and Compass technologies.
• Be the Subject Matter Expert for Laboratory enterprise systems such as Empower and SoftMax Pro, UV WinLab.
• Support and or Lead instrument inductions following established GMP processes
• Support business priorities and be flexible to meet demand
• Adhere to documented System Development Life Cycle as well as relevant regulations, policies, and standards
• Lead and Support Identifying the root cause of issues and implementing permanent solutions to prevent future occurrences.
• Support and Drive Implementing proactive monitoring to ensure early warnings and quick recovery
• Effective communicator with all cross-functional areas regarding applicable IT tasks and deliverables
• Support Lab and Manufacturing IT System Support team across multiple offices with a distributed workforce
• Customer-focused and a good communicator

Lab and Manufacturing IT System Support Analyst

• Identifies, evaluates, develops and closes new customers and expands business at existing customers
• Identifies and assists in progressing biopharmaceutical business opportunities including new scientific and strategic partnerships, collaborations, licensing opportunities, joint ventures and alliances
• Establishes and implements appropriate development strategies to support business objectives
• Interacts with corporate contacts, facilitates communication, keeps tracks of milestones and identifies scope for enhancing these relationships
• Negotiate and successfully close contracts for KBI services with Biopharmaceutical clients in the designated accounts/areas
• Assist Vice President of Business Development with activities as directed
• Identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process; Manage existing client relationships within accounts designated by VP of BD
• Participate in trade shows and scientific meetings as directed including coordinating preparation for trade shows with KBI marketing, setup and teardown of booth, meeting with clients/prospects in the booth, and trade show follow-up
• Visit client sites to deliver KBI capabilities presentations, probe for opportunities, establish personal relationships, follow-up on proposals, and otherwise advance the sales process toward closure
• Coordinate client initial site visits and technical visits to KBI sites including developing agendas, owning the meeting cadence through effective coordination with KBI scientific and site visit teams ensuring a high value experience for the client including appropriate hospitality and follow up
• Coordinate CDA and MSA review with client and KBI legal, KBI contracts team and all appropriate stakeholders
• Facilitate client Quality Audits and Quality Agreements with KBI Quality
• Regularly maintain and update CRM with opportunities status
• Maintain high levels of engagement within the region through local events and meetings facilitating industry and competitive intelligence and awareness of all new business opportunities
• Coordinate with management and other business development personnel to ensure that initiatives and decisions are consistent and complimentary.
• Able to react to change productively and handle other essential tasks as assigned.