JSR Micro, Inc.

Human Resources

• Coordinates onboarding / offboarding logistics and completes job transactions using Workday
• Maintains accurate employee records and ensures data integrity across systems
• Manages HR service requests and escalations via ServiceNow
• Monitors ticket queues, resolves Tier 1 issues, and escalates complex cases appropriately
• Participates in cyclical project work, manages checklists, and tracking
• Collaborates and supports the HR Operations team with ongoing process enhancement recommendations, data audits and documentation as needed

HR Operations Coordinator

Security Engineer

• Develop & lead comprehensive cybersecurity strategy aligned with business & compliance objectives including protection of digital assets, customer data, batch records & manufacturing IT/OT systems
• Serve as primary advisor to senior leadership on digital risk, incident response, and regulatory obligations
• Oversee risk management processes, conduct regular system vulnerability assessments & ensure BC/DR
• Ensure all CDMO workflows are protected including technology & data interfaces through coordinated governance and secure vendor management
• Develop, implement, and maintain a strategic cybersecurity roadmap that addresses current and future threat landscapes.
• Oversee the deployment and management of security tools, ensuring optimal configuration for detection, monitoring, and response to threats.
• Establish and enforce security policies and procedures that protect the organization from potential threats without impeding business operations.
• Collaborate with other IT and business leaders to ensure a holistic, integrated approach to security throughout the organization.
• Lead incident response efforts, ensuring timely detection, mitigation, and recovery from security events.
• Regularly review and assess security infrastructure, making recommendations for enhancements or changes.
• Manage the financial aspects of the IT security function, including budgeting, forecasting, and strategic investments.
• Lead cybersecurity training & awareness programs and promote a culture of security awareness throughout the organization, ensuring that staff is educated on the importance of cybersecurity and their role in maintaining it.

Director, IT Cybersecurity

QA Engineer

• Serves as QA facilitator for the Quality aspect of client projects.
• Provides interface between KBI Quality and client regarding batch status, Quality metrics, and Quality issues impacting batch disposition and disposition timeline.
• Communicates client concerns to KBI teams; facilitates discussions as necessary to resolve client issues.
• Supports Batch disposition, fully executing the disposition process as needed.
• Supports audit / inspection readiness of the site.
• Works with Global Compliance to support Client Audits

Senior QA Specialist, Client Support

• Serve as Quality lead for site Inspection Readiness activities
• Works with the Operations teams to continuously improvement of procedures and process controls
• Support Global Compliance as site host for Internal Audits, Client Audits and Regulatory / HA Inspections
• Supports the Internal Audit program, serving as site point of contact and Quality lead for all Internal Audits
• Coordinates discussions and corroborates with site SMEs to develop robust solutions and deliver comprehensive responses to client Audit observations
• Assists with coordination of activities and compilation of data to complete Annual Product Quality Reports (APQR)
• Supports the Quality Risk Management program
• Performs trending and routine monitoring proactively to identify potential compliance gaps and improvement needs
• Reviews / Approves Continued Process Verification (CPV) reports
• Conduct nonconformance investigations and write/review final reports
• Collaborates with Operations and Quality teams to identify and implement effective CAPAs
• Monitors effectiveness and expected impact on Compliance Metrics
• Establishes, Writes, and revises Standard Operating Procedures
• Assists with Quality related Training

HR Operations Coordinator

Director, IT Cybersecurity

Senior QA Specialist, Client Support

Senior Quality Assurance Specialist – Compliance