JSR Micro, Inc.

Marketing Operations

• Own and manage global marketing campaign calendar and prioritization including but not limited to hosting monthly campaign meetings, coordinating with stakeholders, managing vendors, and pivoting as needed to meet evolving needs
• Build/create digital marketing assets in HubSpot to support service-specific campaigns, conferences & events, integrated corporate campaigns, and go-to-market initiatives
• Ensure team-wide adherence to all marketing processes, workflows, and governance standards
• Review all public-facing content for accuracy, quality, and compliance with KBI’s brand guidelines and best practices
• Lead marketing intake, prioritization, and resource allocation across teams
• Manage third-party vendors, SOWs and contracts, ROI performance, and administer vendor scorecards to assist in diligence reviews
• Reconcile marketing budget and ensure alignment with approved spending plans
• Track KPIs, analyze performance, and deliver actionable insights
• Administer and optimize marketing platforms, tools, and systems
• Collaborate with cross-functional stakeholders to align marketing initiatives
• Drive team enablement, training, and continuous operational improvements
• Generate monthly insights and KPI reports in partnership with Digital Marketing

Marketing Operations Manager

Program Manager

• provides enterprise-level leadership across KBI’s Program Management Office
• overseeing complex, multi-modality programs spanning Drug Substance (BDS), Drug Product (DP), and Fill/Finish partner networks
• accountable for program execution and client delivery, as well as PMO strategy, operational excellence, and organizational maturity
• serves as a senior client executive partner, ensuring alignment across KBI, clients, and strategic collaborators
• manages project timelines through all phases of development, from project award and kick-off through close-out
• develops, manages, and updates project plans in a timely manner
• communicates project status, progress, timelines, changes in schedule, and technical and/or quality issues
• schedules, facilitates and documents program related client team meetings
• leads cross-functional teams without direct authority
• analyzes risk, establishes contingency plans and identifies trigger events and responsibility for initiating mitigating action.

Senior Director of Program Management, Global Operations

Full-stack Engineer

• Primary responsibility writing and editing detailed technical proposals and project plans for KBI services.
• Proposals cover contract process development, analytics, and GMP manufacturing of biotherapeutics.
• Collaboration with cross-functional teams including Business Development, Process Development, Analytical Development, Manufacturing, and Program Management teams across multiple KBI sites to define project scope, schedule, and costs.
• Translate client needs into clear deliverables and technically detailed proposals, which highlight KBI’s value and vision to accelerate products to patients worldwide.
• Review client Request for Proposals (RFP’s) and discuss with client and KBI subject matter experts (SMEs) to identify and clarify scope of work and deliverables for the preparation of clear and technically detailed proposals.
• Develop proposals by assembling information, including project background/history, product design and specific technical information, tasks, objectives, outcomes, deliverables, methods, and budget.
• Write, revise, and edit proposal drafts, including executive summaries, key assumptions, scopes of work, pricing, and timelines (Gantt charts).
• Review proposal drafts with appropriate Subject Matter Experts, Business Development Management and Senior Operations Management.
• Ensure accuracy in proposal content, pricing calculations, timelines, and ensure alignment to current internal best practices and proposal templates, as needed.
• Maintain quality results with the use of templates and follow proposal writing standards, including readability, consistency, and tone.
• Meet proposal deadlines by establishing priorities and target dates for information gathering writing, review, and approval.
• Participate in client meeting (teleconferences and in-person meetings) from a technical sales role.
• Develop, manage, and maintain a centralized RFI/RFP knowledge database.
• Assist business development team members in reviewing client Requests for Information (RFIs), collate RFI responses based on RFI knowledge databases and appropriate coordination with cross functional support/leads.
• Manage and coordinate proposal development workflow between the business development group and SMEs (Process, Analytical and Formulation Development, Manufacturing Sciences and Technology groups, etc).

Senior Technical Lead, BD

Cloud Engineer

• Design, build, and operate KBI's AWS-based platform supporting digital products, data platforms, and cloud-native applications.
• Own and evolve KBI's Kubernetes platform (Amazon EKS), including platform architecture, upgrades, scalability, security, observability, and operational excellence.
• Design and maintain secure, scalable, and resilient cloud infrastructure across development, test, and production environments.
• Lead the design and implementation of platform capabilities supporting both GMP and non-GMP workloads.
• Build and maintain Infrastructure as Code solutions using Terraform and related tooling.
• Implement and maintain monitoring, logging, alerting, and observability solutions that ensure platform reliability and performance.
• Create self-service platform capabilities, reusable deployment patterns, and engineering standards that improve developer productivity and operational consistency.
• Partner with Quality, Compliance, Security, Infrastructure, and Engineering teams to establish platform governance, security controls, and operational standards.
• Support incident response, root cause analysis, and continuous improvement initiatives.
• Evaluate emerging technologies and recommend platform enhancements that improve reliability, security, scalability, and developer experience.

Senior Cloud Platform Engineer

Business Development Rep

• Identify, evaluate, develop and close new customers and expand business at existing customers
• Identify and assist in progressing biopharmaceutical business opportunities including new scientific and strategic partnerships, collaborations, licensing opportunities, joint ventures and alliances
• Establish and implement appropriate development strategies to support business objectives
• Negotiate and successfully close contracts for KBI services with Biopharmaceutical clients in the designated accounts/areas
• Assist Vice President of Business Development with activities as directed
• Identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process
• Manage existing client relationships within accounts designated by VP of BD
• Coordinate CDA and MSA review with client and KBI legal, KBI contracts team and all appropriate stakeholders
• Facilitate client Quality Audits and Quality Agreements with KBI Quality
• Regularly maintain and update CRM with opportunities status
• Maintain high levels of engagement within the region through local events and meetings

Senior Director, Business Development

• identifies, evaluates, develops and closes new customers and expands business at existing customers
• identifies and assists in progressing biopharmaceutical business opportunities including new scientific and strategic partnerships, collaborations, licensing opportunities, joint ventures and alliances
• establishes and implements appropriate development strategies to support business objectives
• interacts with corporate contacts, facilitates communication, keeps tracks of milestones and identifies scope for enhancing these relationships
• negotiate and successfully close contracts for KBI services with Biopharmaceutical clients
• assist Vice President of Business Development with activities as directed
• identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process
• manage existing client relationships within accounts designated by VP of BD
• assist VP of BD with key client accounts as needed
• participate in trade shows and scientific meetings as directed including coordinating preparation for trade shows with KBI marketing, setup and teardown of booth, meeting with clients/prospects in the booth, and trade show follow-up
• visit client sites to deliver KBI capabilities presentations, probe for opportunities, establish personal relationships, follow-up on proposals, and otherwise advance the sales process toward closure
• coordinate client technical visits to KBI sites including developing agendas, coordinating with KBI scientific staff, and arranging hospitality
• coordinate CDA and MSA review with client and KBI legal
• facilitate client Quality Audits and Quality Agreements with KBI Quality
• maintain and update CRM with opportunities status
• maintain industry awareness on all biopharmaceutical companies in the territory with respect to potential process development and manufacturing opportunities
• coordinate with management and other business development personnel to ensure that initiatives and decisions are consistent and complimentary
• able to react to change productively and handle other essential tasks as assigned