Jones Lang LaSalle Americas, Inc.

Manager

• Develop and execute comprehensive energy management strategies across assigned portfolios, establish baseline metrics, performance targets, and multi-year roadmaps aligned with client sustainability goals
• Lead benchmarking initiatives using internal platforms to position clients competitively and identify performance improvement opportunities
• Monitor regulatory requirements, utility rate structures, and incentive programs to maximize financial benefits and ensure compliance
• Conduct ASHRAE Level 1 and Level 2 on-site energy audits to evaluate equipment performance, operational practices, and capital improvement opportunities
• Analyze utility data, building automation systems, and energy consumption patterns to identify optimization opportunities worth quantifiable cost reductions
• Collaborate with property management teams, architects, and engineers to implement energy conservation measures and integrate high-performance building strategies
• Manage relationships with utility providers, energy consultants, and technology vendors to support program innovation and implementation
• Track and verify energy savings from implemented projects, maintaining documentation for sustainability certifications (where applicable) and ESG reporting
• Prepare detailed dashboards, technical reports, and executive presentations communicating energy performance, cost savings, carbon reductions, and strategic recommendations
• Develop client deliverables that clearly articulate energy and carbon reduction opportunities across multiple building types and geographies
• Present energy program results and recommendations to diverse audiences including property management teams, engineering staff, and client executives
• Partner with energy, waste, and water sustainability managers to develop integrated resource efficiency strategies
• Explore cutting-edge technologies including controls optimization, load management, and employee engagement programs
• Support continuous improvement initiatives by identifying innovative energy management practices and emerging technologies

Energy and Portfolio Performance Manager

Director

• Lead high-stakes conversations with C-suite decision-makers
• Craft technology solutions that resonate within organizations
• Demonstrate AI-driven technology narratives throughout the real estate lifecycle
• Loop feedback from clients into product strategy and innovations
• Contribute to RFP responses and pricing narratives

Senior Director, Technology Solutions

Project Manager

• Manage 8-15 simultaneous projects across various phases including branch renovations, ATM installations, decommissions, ADA upgrades, security implementations, and signage programs.
• Navigate each project from initiation through financial closeout while coordinating design development, permitting, construction execution, and commissioning activities across multiple locations.
• Develop comprehensive project budgets using historical data and market intelligence, establishing clear assumptions and contingencies.
• Track expenditures throughout the project lifecycle, process change orders, review invoices, and provide regular financial status reports to leadership and client stakeholders to ensure projects remain within approved funding parameters.
• Create and maintain master schedules for all active projects using Microsoft Project or equivalent tools.
• Act as the primary point of contact for clients throughout project duration, building trusted partnerships with client representatives across banking operations, property management, security, and technology teams.

Retail Construction Project Manager

Operations

• Lead daily operations for designated areas, ensuring safe, efficient, and cost-effective service delivery to clients and building occupants
• Provide direct operational support to field teams and track and report performance metrics
• Collaborate with regional operations teams to ensure consistency of service delivery
• Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work
• Identify, implement, and execute updates to policies, procedures, and best practices
• Partner with EH&S and account management to identify safety hazards and ensure safe work environments
• Manage refrigerant purchases and tracking compliance
• Gather and compile data for business reporting requirements
• Track and monitor SLA performance metrics
• Manage work orders and NTE (Not-to-Exceed) approvals in CMMS systems
• Oversee budget planning and forecasting processes
• Direct operations, staffing, performance, and development of technical teams
• Conduct performance reviews and ensure compliance with policies, procedures, and training requirements
• Recruit, interview, and onboard technical staff
• Support special projects and other duties as assigned

Operations Supervisor

Procurement

• Provide support for Product Development Services clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies
• Responsible for delivering supplier and operational improvements; leading and executing strategic initiatives
• Provide support, instruction and follow-up to operations teams RFP/bid, contracting and operational processes
• Create and track Sourcing Requests for contract extensions, renewals and new services
• Act as a liaison between Shared Services, Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes
• Assist Sourcing Leader with work priorities, complete deliverables timely and resolve issues with Operations teams
• Provide analysis and compliance reporting to Sourcing Lead, identifying risks and actions as appropriate

Specialist, Strategic Sourcing – Construction

Accounting Manager

• Execute and distribute financial statements for a portfolio of properties
• Prepare timely and accurate monthly property financial statements
• Responsible for cash management of assigned properties
• Ensure all bank statements are reconciled in a timely manner
• Coordinate Accounts Payable process
• Assist property manager in responding to requests for financial information

Accounting Associate

Financial Planning and Analysis

• Lead and coordinate annual global budgeting and quarterly forecasting cycles across multiple regions
• Design, build, and continuously optimize advanced Excel-based financial models and automated dashboards
• Conduct comprehensive variance analysis comparing Budget vs. Actual and Forecast vs. Actual results
• Develop and maintain interactive reporting tools and automated financial reports
• Collaborate with regional finance teams and business leaders to ensure data integrity
• Execute strategic transformation projects focused on process efficiency
• Monitor compliance with Master Service Agreements and global audit requirements

Global Finance Manager

• Responsible for the Environment of Care, Emergency Management, Life Safety Code and fulfilling the role of Safety Officer
• Provides training and support and aims to expand the capabilities of operations staff
• Gives hands­on instruction in basic maintenance, safety and troubleshooting procedures
• Demonstrates the proper use and care of tools
• Instills a high level of professionalism and Directs the performance of contracted maintenance
• Plans and forecasts budget for operation and maintenance, recommends and estimates facility repairs and improvements
• Complies with policy and audit standards for safe storage, usage and disposal
• Implements programs to reduce energy and water consumption by 2% at each hospital and tracks performance

Facilities Manager

• Leads field teams as the senior professional on-site during walk-through surveys, coordinating team activities, and ensuring comprehensive execution of the defined scope of services
• Manages data collection workflows in the field and oversees accurate preparation of field data for downstream analytics
• Tracks project timelines, milestones, and deliverables, proactively identifying and escalating risks to Client and JLL Program Management
• Supports the Technical Director/Team Lead with day-to-day project and program management responsibilities as needed
• Ensures team utilization and production targets are met for all assigned projects
• Serves as the primary point of contact for client interactions during project kick-offs, site visits and data collection activities, status updates, and project deliverables
• Provides data quality control checks, ensuring accuracy and completeness before data submission
• Tracks proposals, invoices, and receivables in coordination with Team Leads, Accounting, and Program Management

Data Collection and Analytics Project Manager

Technical Program Manager

• Lead deployment of asset management and technical standards programs, ensuring stakeholder alignment, readiness, rollout sequencing and adoption across regions
• Coordinate cross-functional initiatives, facilitating working sessions, resolving blockers, and maintaining momentum on high-priority projects
• Develop and maintain project control documentation, including workplans, readiness assessments, and adoption metrics
• Track and drive adoption of technical standards and processes, coaching regional teams and escalating persistent barriers
• Foster continuous improvement through feedback and process refinement
• Contribute strategic insights to enablement planning and participate in account governance forums
• Partner with the Business Services Office to ensure that training rollout, communication campaigns, and adoption tracking are delivered in a consistent, account-wide standard fashion
• Collaborate with the Global Standards Manager to translate technical standards into rollout-ready implementation guides, training materials, and operational checklists

Technical Integration Manager

Product Specialist

• Product support & escalation management
• Primary point of contact for user-facing support escalations; provide a single, seamless resolution touchpoint across supported product(s)
• Turning processes into action, accelerating issue resolution, closure, and feedback loops between technology partners to resolve issues quickly and bring consistency to the user experience
• Understands and monitors integration touchpoints, partners with engineering and product to resolve issues
• Responsible for defect reproduction and partners with engineering to resolve and conduct root cause analysis
• Lead UAT testing from a user experience perspective ahead of releases to minimize post-launch case spikes
• Own launch and rollout execution for supported products, including hypercare and stabilization to accelerate time-to-value
• Manage multiple concurrent enablement initiatives, maintaining clear prioritization and communication across product, engineering, and platform partners
• Lead onboarding and engagement programs for Leasing users and platform partners
• Develop and maintain training materials, onboarding guides, knowledge bases, and AI support agent content to drive self-service success and a consistent user experience
• Run user engagement and feedback initiatives to accelerate adoption and surface product improvement opportunities
• Apply change management principles to technology rollouts, addressing user resistance, building stakeholder buy-in, and ensuring sustainable adoption beyond launch
• Guide and support P1–P2 team members on product knowledge, support workflows, and enablement best practices
• Actively use Leasing’s proprietary and AI tools across the product lifecycle to optimize workflows, drive strategies, and improve execution
• Track and report on adoption metrics (Active users, CSAT, engagement scores, case trends)
• Maintain data best practices to ensure accuracy and integrity within supported products

Senior Product Specialist

Vice President

• Provide executive leadership for technical services contracts, equipment procurement & installation operations across multiple markets to deliver comprehensive facility solutions for new and existing clients
• Drive strategic growth through portfolio expansion, vendor partnerships, and operational excellence while establishing market leadership in technical services delivery and equipment solutions
• Develop and execute comprehensive strategy for technical services contracts and equipment solutions across regional markets
• Establish strategic vendor alliances and equipment manufacturer partnerships to create competitive advantages and expand service capabilities
• Lead enterprise-level client engagement to identify technical services opportunities and drive portfolio growth
• Oversee multi-market equipment resale operations including vendor sourcing, pricing strategy, procurement coordination, and installation management across diverse client portfolios
• Establish standardized processes and performance metrics to ensure consistent service delivery and profitability optimization
• Drive new market expansion and service line development to achieve aggressive growth targets
• Lead regional technical services organization including multiple senior managers, technical specialists, project directors, and installation teams across geographic markets
• Provide strategic direction, executive coaching, and succession planning for key leadership positions
• Foster collaborative partnerships with property management executives, engineering leadership, and external contractor networks to optimize enterprise-wide service delivery
• Develop multi-year strategic financial plans and annual operating budgets for technical services division across all markets
• Monitor portfolio profitability, equipment margins, installation efficiency, and market penetration metrics to drive financial performance exceeding industry benchmarks
• Present quarterly business reviews and strategic initiatives to executive leadership and board-level stakeholders
• Establish enterprise-wide quality control frameworks and safety protocols for all technical services and installation operations
• Ensure compliance with regulatory requirements, industry standards, and JLL corporate governance across all markets
• Develop comprehensive risk management strategies including insurance protocols, licensing requirements, and vendor qualification standards
• Drive industry thought leadership through participation in professional associations, speaking engagements, and strategic partnerships with technology providers.

Senior VP, Lifecycle & Reliability Solutions

• Supporting in all scheduling activities for all work orders
• Supporting the onsite team raising, assigning, changing status, completing (including adding notes) WOs on Corrigo.
• Ensure all faults recorded are logged and assigned to the relevant teams and actioned within agreed SLAs
• Actively chasing for job completion.
• Preparing monthly KPIs report, productivity reports, outstanding work orders report and any other Corrigo related reports using Corrigo data extract tool to support all levels of business (ME, workplace, cleaning, catering, security, mailroom)
• Liaising with helpdesk and wider workplace team for work orders’ escalation, providing constant feedback
• Liaise with the operational team and third parties for task allocations.
• Liaise with contractor to arrange for call out calls or maintenance visits.
• Book meeting rooms to allow maintenance works, team meetings, training sessions.
• Ordering materials and submitting PO request forms (Smartsheet)
• Train and set up IT for new starters; support existing members of the team with IT issues (e.g. password reset, connectivity issues, Corrigo App, general iPad issues, software updates)
• Assist in training new starters on Corrigo.
• Carry out toolbox talk, share e learning modules with engineering team
• Assisting in submitting expenses
• Consult and advise on ME calendar, including coordinating holiday requests
• Assisting with Holiday, Sickness and Overtime submission
• Supporting with presentation, signage, comms creation
• Carry out regular meeting with workplace team to go over their outstanding WOs list
• Support with the assessment of suppliers, ensuring regular reviews are completed and trended
• Assisting technical service manager, engineering service managers and all supervisors on BAU activities
• Prepare monthly report – technical updates.
• Assist in preparing Team meetings slide deck (weekly)
• Assist with maintenance record keeping.
• Assist maintaining site logbooks and during audits both internal and external.
• Book engineering training and update training matrix
• Admin support to track maintenance contractors/suppliers spend

Operations Planner/Scheduler, CPA

Account Manager

• Oversee facilities operations across multiple contracts
• Manage comprehensive FM delivery across multiple locations
• Build influential relationships with stakeholders from site level to the executive suite
• Cultivate strong client relationships and conduct quarterly business reviews
• Orchestrate end-to-end facilities services including M&E maintenance, cleaning, and pest control
• Ensure services exceed KPIs and SLAs while championing continuous improvement
• Recruit talent and provide coaching and development opportunities
• Prepare insightful monthly reports, manage variances strategically, and identify cost optimisation opportunities

Engineer

• Operates, inspects, and maintains all HVAC, refrigeration, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities to obtain most efficient operating results and life expectancy.
• Assures that equipment is being maintained in an energy efficient, safe manner and down time is reduced to a minimum by anticipation of necessary repairs keeping records of past operating experiences.
• Performs inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.
• Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all HVAC/R systems.
• Performance of ongoing preventive and repair response work orders on facility mechanical, electrical and other installed systems, equipment, and other components.
• Maintain, operate, and repair all HVAC/R systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds, and production equipment as it pertains to assigned buildings.
• Study and become familiar with the various items of equipment, and the methods required to use them properly, that are required in everyday activities.
• Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations.
• Submit P-card Receipts Daily
• Update work order status in real time