Jones Lang LaSalle Americas, Inc.

Manager

• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises
• Responsible for overall team management, staff development and planning
• Execute staff succession and growth plans
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Any and all other duties and tasks assigned.

Senior Facility Manager

Project Manager

• Meet weekly with regional team to review outstanding work orders and active projects
• Respond to client requests within 24 hours
• Maintain schedule and budget updates on projects
• Manage, coordinate, and track Work Orders within your region
• Conduct initial inventory intake for existing and future clubs
• Prepare and issue assessment reports to Delta for review and approval
• Review yearly assessment schedule with Program Lead

Senior Project Manager, Furniture

Financial Planning and Analysis

• Prepare and deliver annual budgets including income, expense, outgoings, capital expenditure and non-recoverable expenses
• Conduct quarterly reforecasting, cashflow analysis and review monthly Income & Expenditure reports
• Maintain detailed financial systems and documentation to ensure compliance with auditing and regulatory requirements
• Manage tenant lease setups, modifications and ensure all billings and lease details are accurate and timely
• Prepare annual tenant outgoings washups and support Centre Managers with turnover rent calculations
• Oversee debtors management including tenant arrears reporting and ledger reconciliation
• Manage accounts payable items including supplier communication and reconciliation
• Respond to ad hoc client queries and prepare custom reports as required by Centre Managers and Landlords

Finance & Retail Manager

• Support the Senior Finance Manager (POE) and regional leadership team in financial decision making, risk mitigation and pricing advice.
• Handle rent roll reviews and ensure timely uploading for rent payments.
• Prepare POE funding forecasts and ensure timely processing of expenses.
• Monitor POE cashflow and month-end activities.

Finance Analyst

Administration

• Manage and process client and JLL Purchase Orders (PO) and Purchase Requisitions (PR)
• Liaise with Port Klang Free Zone (PKFZ) authority for processing entry and exit passes
• Coordinate vendor documentation and service agreements
• Maintain facility records and compliance files
• Support account management with administrative coordination

Facility Administrator

• Manage the lifecycle of signage across APAC portfolio while developing, communicating and monitoring wayfinding strategies for WD&C projects
• Uphold signage standards and process for signage construction project management during New Builds and REP projects through third-party vendor management
• Undertake risk evaluation for New Builds and REP projects while tackling escalations efficiently to ensure business continuity with travel as needed for critical projects
• Collaborate closely with diverse range of stakeholders, delivering signage solutions as either lead project manager or key stakeholder from design through installation
• Develop Process and Standard Operating Procedures for signage program management while presenting updates on maintenance, construction, and projects
• Coordinate vendor and team meetings to assure optimal service delivery while managing budgeting, financial reporting, and annual reporting
• Provide technical expertise and impart training to colleagues while supervising assignments of junior staff members and signage installers.

Project Manager – Signage

Product Marketing

• Maintain and monitor enterprise software systems including ERP, HRMS, and CRM platforms
• Generate automated reports and dashboards for management decision-making
• Ensure data accuracy, system backups, and user access management across all business applications
• Troubleshoot system issues and coordinate with IT support for technical resolutions
• Oversee daily office operations including facility management, vendor coordination, and administrative process optimization
• Manage office supplies, equipment procurement, and maintenance schedules
• Collect, validate, and analyze business data from multiple sources to create comprehensive reports
• Identify opportunities to digitize manual processes and improve administrative workflows
• Provide technical support and training to employees

MIS Coordinator

Recruitment

• Identify and develop top talent for succession and other roles
• Maximize the performance of the leader and team
• Liaise with business members to ensure partnership is meeting their demands
• Employ traditional and creative sourcing strategies for recruiting
• Support recruitment and development of a team of Talent Acquisition Specialists
• Collaborate with the wider Talent Acquisition community & JBS teams
• Communicate with business line leaders to understand requirements and expectations

Talent Acquisition Team Lead, Project Development Services

• Implement and manage various delivery requirements associated with vendor engagement and contract transitions
• Ongoing performance management of approximately 300 vendors nationally
• Support the Facilities Management operations with vendor escalations and issues resolution
• Manage vendors appointed by JLL on the Client account, ensuring operational readiness and performance through the JLL Vendor Management framework
• Conduct monthly reviews of SLA scorecards and assessments, overseeing compliance management including due diligence and vendor checks
• Deliver weekly and monthly reporting on vendor performance for JLL and the Client
• Manage monthly meetings to monitor SLAs, work orders, invoice management, complaints, HSSE, and contractual commitments
• Ensure contractual compliance for all contracts between JLL and Principal service partners on behalf of the Client
• Develop and implement supplier scorecards with metrics, monitoring, and reporting for key suppliers
• Identify and mitigate supplier risk across multiple levels while managing subcontractor compliance and performance
• Provide education and training to vendors and the wider FM team on vendor management best practice

Vendor & Contracts Manager

• Compile and manage lease property data for Account Stakeholders
• Liaising with internal and external Stakeholders
• Oversee and assist in abstracting new retail leases
• Perform document management of all new retail leases
• Review and reconcile landlord invoices and rental payments
• Manage lease administration workflows through PEGA system
• Maintain data integrity and compliance across portfolio systems
• Assist the broader Lease Administration team where required

Lease Administration Associate

Account Manager

• Partner with the JLL Account Director, Regional Director and the JLL Operations leadership team to develop the account’s IFM strategic operating plan
• Participate in global/regional planning to develop portfolio strategies and fostering client relationships
• Collaborate with Account Leadership and Client to develop goals, objectives and focus areas
• Prepare impactful presentations that advance our delivery model
• Advance the firm’s diversity and inclusion priorities by focusing on talent moves
• Lead by example in fostering a culture of continuous improvement and innovation
• Provide tactical operational facilities support, oversight and performance
• Manage all Client regional workplace experiences and facilities services activities
• Ensure all properties are operated and maintained in accordance with local, state and national requirements
• Oversee regional continuous improvement initiatives
• Effectively manage communications across regions/geographies
• Accountable for the accuracy and timely updates to facilities services and account systems support tools
• Provide project facilities support and technical input for projects scope of work
• Available 24/7/365 in support of the customer’s business operations

Territory Manager

Procurement

• Design and implement comprehensive sourcing processes that meet contractual obligations requiring competitive bidding for all trades over account directed clip levels in the Americas.
• Establish standardized workflows for sourcing events from initiation through vendor selection and contract award
• Create sourcing event templates, evaluation criteria, bid packages, and selection methodologies appropriate for various trade types
• Develop clear timelines and milestones for sourcing activities that align with project schedules
• Manage 150-500 sourcing events annually (3-10 per project across ~50 projects) with efficiency and consistency
• Ensure all sourcing activities comply with contractual requirements, client policies, and JLL standards
• Create quality control checkpoints to verify sourcing integrity and documentation completeness
• Build and maintain a comprehensive vendor library covering all design and construction vendors across North and South America in key client geographies
• Utilize existing tools for vendor prequalification processes including financial review, insurance verification, safety record evaluation, and capability assessment
• Collect performance feedback from project managers, superintendents, and client stakeholders
• Create performance scorecards and dashboards providing clear vendor assessments
• Maintain historical performance data enabling informed vendor selection decisions
• Develop standardized reporting tools that provide clear visibility into sourcing activities, vendor selection, and procurement compliance.

Procurement and Sourcing Leader – Project & Development Services

• Lead and grow a high-performing S&P team for a large life sciences client and two additional smaller clients.
• Work directly with S&P leadership, Account leadership and clients to manage expectations and team deliverables.
• Provide impactful leadership in a cross-functional and collaborative environment to drive immediate and sustained benefits to our client and JLL.
• Drive results through S&P program implementation, monitoring progress, managing to operational excellence guideline, and meeting account level KPIs and goals.
• Oversee compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for improvement.
• Proactively manage internal and external expectations by understanding business needs and priorities.
• Achieves Financial and Compliance Results Oversight of annual sourcing plan development, actively managing that plan with the business, and executing against it.

Manager, Strategic Sourcing

Engineer

• Operates, inspects, and maintains all HVAC, refrigeration, mechanical, electrical, plumbing, and production equipment and systems in assigned facilities to obtain most efficient operating results and life expectancy.
• Assures that equipment is being maintained in an energy efficient, safe manner and down time is reduced to a minimum by anticipation of necessary repairs keeping records of past operating experiences.
• Performs inspections and repairs to assigned property interior and exterior areas, including walls and flooring, installed fixtures, roofing systems, lighting, etc.
• Strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all HVAC/R systems.
• Individuals are expected to demonstrate technical expertise in HVAC and refrigeration and be multi skilled in electrical, HVAC, Piping/Plumbing, Material Handling Equipment and others in order to successfully complete daily/weekly work assignments.
• Performance of ongoing preventive and repair response work orders on facility mechanical, electrical and other installed systems, equipment, and other components.
• Maintain, operate, and repair all HVAC/R systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair, and related grounds, and production equipment as it pertains to assigned buildings.
• Study and become familiar with the various items of equipment, and the methods required to use them properly, that are required in everyday activities.
• Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations.
• Submit P-card Receipts Daily
• Update work order status in real time
• Utilize CMMS systems such as Corrigo for all work performed.

Mobile HVAC/R Engineer

Technical Project Manager

• Work with members of the client’s Real Estate business and technology teams globally to develop and deploy a number of CRE technology related projects
• Engage with stakeholders and ensure that the requirements documentation is covering their needs
• Perform high quality project management ensuring a strong governance, thorough documentation, and efficient communication. (Project framework, minutes, status updates, risk management plan, steering meetings…)
• Ability to maintain project scope and budget throughout delivery
• Ability to drive financial forecasting metrics such as project forecast, burn down reports, estimated to completion and weekly time card analysis to planned hour forecast
• Proactively manage stakeholder expectations and program/project risks
• Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions
• Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption
• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making