Employee Relations Consultant

Jones Lang LaSalle Americas, Inc.

Employee Relations Consultant resolving employee issues and offering solutions to mitigate risk at JLL. Collaborating with HR and business lines to promote fair treatment and operational efficiency.

Posted 6/26/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Assess and help resolve employee issues while providing recommendations to mitigate risk
Address gaps in perception, understanding, or performance expectations between employees and management
Recommend solutions that align with JLL's commitment to fair and equitable treatment
Actively promote collaboration and help all business lines and HR Centers of Excellence
Contribute to the creation of training programs, tools, templates, processes, reference materials
Report directly to the US Head of Employee Relations
Provide guidance and support to the performance team and HR colleagues
Partner with the ER Lead to oversee and advise on workforce reduction initiatives
Conduct investigations of potential employment law violations
Independently resolve complex ER cases by gathering and analyzing relevant information
Consult, guide, coach, and advise senior executives, HR Business Partners, and HR Leadership

Requirements

What you’ll need

Bachelor’s degree in HR, Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred)
5+ years of employee relations experience
Extensive knowledge of employment, wage, and hour, FMLA, and EEO laws and regulations
Expertise in internal investigation principles
Strong project management skills
Skilled in gathering, synthesizing, analyzing, and reporting ER data
Proficient in Microsoft Office applications, Teams, and other telecommunications software
Familiarity with HR systems such as Navex, ServiceNow, or Workday
Bilingual Spanish Speaker is preferred, but not required

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsinternal investigation principlesproject managementdata analysisemployment lawFMLAEEO lawswage and hour regulationsHR systems

Soft Skills

collaborationcoachingguidancecommunicationproblem-solving

Certifications

Bachelor’s degree in HRPost-graduate HR or Legal experience