Salary
💰 $95,000 - $165,000 per year
About the role
- Develop and implement a comprehensive global transformation plan aligning with client vision, objectives, and market trends
- Establish program governance structures to manage interdependencies across multiple projects
- Support program strategy, scope, goals, and deliverables; lead complex, multi-workstream transformation programs
- Coordinate cross-functional program teams and manage resource allocation across concurrent initiatives
- Develop and execute innovation plans and oversee strategic innovation investment programs
- Streamline operational processes and implement best practices in workflow management, talent deployment, performance metrics, and resource allocation
- Develop and implement data-driven performance metrics, reporting tools, and analytics systems; provide updates to senior management
- Collaborate with senior leaders, business unit heads, and regional teams; manage stakeholder expectations and communications
- Identify program risks, develop mitigation strategies, manage change, and maintain risk registers
- Create and communicate stakeholder-facing presentations and complete required reports on time
Requirements
- Minimum of ten years progressive experience in multi-unit management (e.g., foodservice/hospitality or similar transformation environments)
- Minimum of 7+ years of program management experience leading large-scale, complex transformation initiatives
- Proven track record of successfully delivering multi-million-dollar programs on time and within budget
- Preferred: Bachelor's degree, or equivalent combination of education and experience
- Preferred: Program/Project Management certification (PMP, PgMP, MSP, or equivalent)
- Preferred: Change management certification (Prosci, Kotter, or similar)
- Candidates must be able to commute to major Cisco office in Raleigh, NC; Atlanta, GA; Austin, TX; Chicago, IL; San Jose, CA; or NYC