Fresche Solutions

Senior Program/Project Manager

Fresche Solutions

full-time

Posted on:

Location: Massachusetts • 🇺🇸 United States

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Job Level

Senior

Tech Stack

PMP

About the role

  • Oversee a complex, multi-stream program end-to-end with external client, setting program controls and tracking milestones
  • Establish technical, architectural, and delivery governance with standardized reporting and compliance
  • Lead stakeholder engagement from C-suite to delivery teams and clients and tailor communications for execs and delivery teams
  • Own the program roadmap, controls, cadence, KPIs/OKRs, and standardized reporting/compliance
  • Align PMs, vendors, and client teams; manage interdependencies across multiple work streams, schedule, and resources (people/budget/tech)
  • Proactively identify, assess, and mitigate program-level risks; maintain a centralized register and contingency plan
  • Manage budget, ROI, and outcomes; deliver clear exec-ready updates
  • Run change control, keep teams aligned and engaged, and standardize/enforce processes and templates
  • Ensure benefits realization by aligning deliverables to planned outcomes and quality standards
  • Apply process engineering and continuous-improvement practices to lead complex programs from design through execution
  • Adapt to unexpected challenges (e.g., scope changes, delays) with creative, structured solutions

Requirements

  • 10+ years program management experience overseeing multi-stream projects with globally distributed teams and multiple project managers
  • Experience managing teams of over 50 members
  • Bachelor’s degree in business, management, or a related field (master's degree preferred)
  • PMP certification preferred / "What you should have: PMP certification"
  • Experience building WBS/dependency maps, standardizing processes, and maintaining program documentation (charters, risk logs)
  • Proficiency with MS Project, Jira, SharePoint, Excel, and a PPM tool (e.g., Mavenlink/Kantata); ability to build dashboards and status reports
  • Experience with hybrid Agile-Waterfall methodologies in large-scale programs
  • Proven governance and structure skills (steering committees, compliance processes)
  • Strong stakeholder management including C-suite engagement, RACI, and high-EQ leadership
  • Proven financial acumen managing program budgets, tracking expenditures, and complex financial models (Fixed Price, T&M, Milestone payments, Revenue Recognition, Fixed Monthly fees, Expense recovery)
  • Proactive RAID/risk management using PMI-style risk frameworks and contingencies
  • Strong negotiation skills to resolve resource conflicts or stakeholder disputes
  • Track record in process engineering, continuous-improvement practices, and leading programs from design through execution
  • Adaptability and problem-solving experience handling scope changes and delays
  • Strong attention to detail
  • IBM i modernization exposure a plus