USAA

Underwriting Reinvention Program Manager Lead

USAA

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Colorado, Florida, North Carolina

Visit company website
✨ AI Apply
Apply

Salary

💰 $127,310 - $243,340 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Leads the implementation of strategic tasks that align programs with an organization’s business strategy and goals.\n
  • Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value wherever possible.\n
  • Works with program sponsors and cross-functional teams, to evaluate, plan and develop scope, milestone road maps, required resources, work plan, budget, anticipated dependencies, and timing for new programs.\n
  • Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.\n
  • Ensures all team members understand how to work together, understand interdependencies, and coordinates their efforts to complete program goals.\n
  • Assists in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution.\n
  • Directs analyses, root cause identification and development and recommendation of key work products.\n
  • Identifies potential new program opportunities to deliver integrated solutions that meet multiple business partner needs.\n
  • Defines and maintains multiple program strategies based on business demand and ROI expectations.\n
  • Negotiates agreements, settles disputes equitably and diffuses high tension situations.\n
  • Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity.\n
  • Mentors Program Managers in identifying benefits and defining alternatives across departmental programs and across USAA programs.\n
  • Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).\n
  • Adheres to governance rigor required for work efforts.\n
  • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.\n
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree\n
  • 8 years of project and / or program management experience, including experience defining a new program and / or managing large-scale projects\n
  • Demonstrated experience using Waterfall or Agile methodologies to execute on program strategies and deliver complex work efforts\n
  • Advanced understanding and demonstrated application of risk management policies and procedures\n
  • Comprehensive knowledge of program management methodology and techniques; program performance evaluation and change management principles / methodologies\n
  • Proficient experience in USAA’s change management methodology or similar industry change management methodology\n
  • Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets\n
  • Stakeholder management and influencing skills\n
  • Expert level of experience in Principles of Project, Program or Portfolio Management\n
  • Demonstrated expert experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals\n
  • Transformation program management experience\n
  • Implementation of roadmaps across People, Process, Technology, and Information (PPTI)\n
  • Ability to drive complex work efforts with minimal supervision while fostering cross-functional relationships as well as strong critical thinking, influencing, and problem-solving skills in fast-paced environments\n
  • Experience in developing project artifacts (e.g., charters, timelines, risk plans) and influencing executive leadership\n
  • Proficiency with project management tools/software (e.g., JWM, Clarity) and understanding of EPMO standards\n
  • Bachelor’s degree and Project Management Professional (PMP) certification\n
  • 6 years of progressive program or portfolio management experience, including process improvement and/or consulting for large strategic efforts\n
  • 2 years of Property & Casualty (P&C) experience\n
  • Excellent written and verbal communication skills, with expertise in presenting complex initiatives clearly and concisely\n
  • Experience in developing and delivering executive-level presentations