Outreach and Physician Education Program Manager
Edwards Lifesciences
Underwriting Reinvention Program Manager Lead
USAA
full-time
Posted on:
Location: Arizona, Colorado, Florida, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $127,310 - $243,340 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Leads the implementation of strategic tasks that align programs with an organization’s business strategy and goals.\n
- Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value wherever possible.\n
- Works with program sponsors and cross-functional teams, to evaluate, plan and develop scope, milestone road maps, required resources, work plan, budget, anticipated dependencies, and timing for new programs.\n
- Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.\n
- Ensures all team members understand how to work together, understand interdependencies, and coordinates their efforts to complete program goals.\n
- Assists in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution.\n
- Directs analyses, root cause identification and development and recommendation of key work products.\n
- Identifies potential new program opportunities to deliver integrated solutions that meet multiple business partner needs.\n
- Defines and maintains multiple program strategies based on business demand and ROI expectations.\n
- Negotiates agreements, settles disputes equitably and diffuses high tension situations.\n
- Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity.\n
- Mentors Program Managers in identifying benefits and defining alternatives across departmental programs and across USAA programs.\n
- Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).\n
- Adheres to governance rigor required for work efforts.\n
- Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.\n
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree\n
- 8 years of project and / or program management experience, including experience defining a new program and / or managing large-scale projects\n
- Demonstrated experience using Waterfall or Agile methodologies to execute on program strategies and deliver complex work efforts\n
- Advanced understanding and demonstrated application of risk management policies and procedures\n
- Comprehensive knowledge of program management methodology and techniques; program performance evaluation and change management principles / methodologies\n
- Proficient experience in USAA’s change management methodology or similar industry change management methodology\n
- Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets\n
- Stakeholder management and influencing skills\n
- Expert level of experience in Principles of Project, Program or Portfolio Management\n
- Demonstrated expert experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals\n
- Transformation program management experience\n
- Implementation of roadmaps across People, Process, Technology, and Information (PPTI)\n
- Ability to drive complex work efforts with minimal supervision while fostering cross-functional relationships as well as strong critical thinking, influencing, and problem-solving skills in fast-paced environments\n
- Experience in developing project artifacts (e.g., charters, timelines, risk plans) and influencing executive leadership\n
- Proficiency with project management tools/software (e.g., JWM, Clarity) and understanding of EPMO standards\n
- Bachelor’s degree and Project Management Professional (PMP) certification\n
- 6 years of progressive program or portfolio management experience, including process improvement and/or consulting for large strategic efforts\n
- 2 years of Property & Casualty (P&C) experience\n
- Excellent written and verbal communication skills, with expertise in presenting complex initiatives clearly and concisely\n
- Experience in developing and delivering executive-level presentations
