Facilities Operations Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Albany • Massachusetts • New York • United States
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Salary
💰 $106,700 - $121,000 per year
About the role
- Responsible for the comprehensive leadership, management, efficient operation and oversight of preventative maintenance programs, CMMS system functionality, and job planning in accordance with JLL standards and procedures.
- Develop comprehensive operations and preventive maintenance programs for multi-site facility assets.
- Utilize data analytics to proactively identify and resolve operational issues.
- Conduct facility inspections and performance reviews to ensure service quality aligns with SLA requirements, contractor performance metrics, safety and client satisfaction goals.
- Oversee the non-emergency maintenance activities to ensure efficient utilization of resources.
- Coordinate with facility managers and the planner to assign individuals or groups as required to complete work effectively.
- Monitor weekly, monthly, and quarterly work schedules for team members and client representatives.
- Ability to assess organizational readiness for change, develop comprehensive change strategies aligned with business objectives, and create roadmaps that consider stakeholder impact, resource requirements, and timeline constraints.
- Proficiency in navigating CMMS interfaces, creating and updating work orders, managing asset databases, and maintaining accurate inventory records.
- Ability to deliver comprehensive onboarding experiences that integrate new hires into both technical systems and organizational culture.
- Develop and maintain positive client relationships through effective conflict resolution and solution analysis.
- Ensure comprehensive contract compliance management, safety programs, and quality control standards are consistently adhered to across all operational areas.
Requirements
- Minimum 7-10 years of technical facilities management experience with maintenance/operations of facilities or utilities
- Minimum 1-3 years of leadership experience
- Minimum 5 years' experience implementing preventative maintenance programs
- Strong technical knowledge of building systems
- Strong database management skills
- Excellent interpersonal communication skills required
- Ability to multi-task, organize responsibilities effectively, work independently, and demonstrate strong self-motivation
- Proven success interfacing with client senior management, vendors, and stakeholders across all organizational levels
- Effective utilization of data and analytics for communication, solution development, and decision-making
- Financial acumen
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
preventative maintenancedata analyticsCMMSdatabase managementbuilding systemscontract compliance managementquality controlfacility inspectionsjob planningresource utilization
Soft Skills
leadershipinterpersonal communicationorganizational skillsself-motivationconflict resolutionsolution analysismulti-taskingchange managementstakeholder managementclient relationship management