Program Manager – Construction
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Office
Location: New York City • Illinois • New York • United States
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Salary
💰 $160,000 - $200,000 per year
About the role
- Deliver exceptional client service through technical expertise, effective communication, and strategic relationship management
- Serve as the primary liaison between JLL, the client, and various stakeholders throughout the development process, ensuring seamless project coordination and timely delivery of outcomes
- Leverage extensive retail development expertise to guide successful project delivery from inception through full permit authorization and utility provisioning
- Provide strategic oversight of entitlement processes, including zoning applications, land use approvals, environmental permits, and utility coordination
- Analyze and optimize existing processes while developing new methodologies, playbooks, and responsibility frameworks for internal teams and external consultants
- Develop and refine tracking mechanisms to identify project schedule acceleration opportunities while minimizing forecast error rates
- Create and maintain comprehensive databases of permit expeditors, land use counsel, and subject matter experts
- Establish key performance indicators (KPIs) for external consultants and monitor their performance, workload, and deliverables
- Conduct root cause analyses on problematic submissions and provide peer reviews of due diligence reports
- Provide expert consultation on complex or problematic developments, offering troubleshooting support and technical guidance
- Advise on landlord work letter lease negotiations, zoning requirements, environmental entitlements, and utility acquisition processes
- Foster collaborative relationships between transaction, design, and construction teams
Requirements
- Bachelor's degree in Architecture, Engineering, Construction Management, or Business (advanced degree preferred, particularly in retail or commercial development)
- Minimum 15 years of relevant experience in civil engineering, architecture, or real estate development with strong emphasis on first and second-generation retail construction projects, both ground-up and in-line developments
- Comprehensive understanding of zoning laws, land use regulations, and entitlement processes across multiple jurisdictions
- Deep knowledge of land use planning, zoning codes, variance and special use approvals, PUDs, and subdivision processes
- Strong grasp of federal and local governmental authorities, building codes, environmental regulations, and laws affecting retail development
- Understanding of land surveying, title work, and utility provider requirements
- Proven track record managing projects from lease negotiation through entitlement, permitting, construction, and close-out phases
- Extensive knowledge of retail space design, construction requirements, and scheduling processes
- Experience with due diligence of physical site conditions, soil remediation implementation, and storm water management
- Proficiency in Excel and MS Project or equivalent industry scheduling software
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
civil engineeringarchitectureconstruction managementretail developmentzoning lawsland use regulationsentitlement processesproject managementdue diligencesoil remediation
Soft Skills
client serviceeffective communicationstrategic relationship managementproject coordinationanalytical skillstroubleshootingcollaborationperformance monitoringroot cause analysisconsultation
Certifications
Bachelor's degreeadvanced degree in retail or commercial development