Assistant Facilities Manager
Jones Lang LaSalle Americas, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Carlsbad • California • United States
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Salary
💰 $64,600 - $99,600 per year
About the role
- Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
- Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
- Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
- Ensure appropriate and prompt follow up with customers, technicians, and vendors
- Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
- Provide Vendor Coaching on Corrigo
- Manage operations to mitigate operational risk
- Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives
Requirements
- 3+ years’ experience with facilities management and managing CMMS/Work Order applications
- Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
- Proficient in MS Office, and possess strong written, verbal and people skills
- Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
- Ability to multitask and work without direct supervision
- Ability to plan and manage work under time constraints
- Undergraduate degree or equivalent experience
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CMMSWork Order applicationsExcel Spreadsheetsadministrative reports
Soft Skills
customer servicecommunicationmultitaskingplanningtime management