Jones Lang LaSalle Americas, Inc.

Maintenance Program Manager

Jones Lang LaSalle Americas, Inc.

full-time

Posted on:

Location Type: Office

Location: Lake Orion • Missouri • United States

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About the role

  • Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
  • Maintain client satisfaction with delivery of facility services and support Client programs.
  • Develop and maintain a positive client relationship.
  • Provides contract, JLL corporate and account compliance management and quality control with vendor partners.
  • Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly.
  • Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
  • Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
  • Facilitate work order management for maintenance team and vendors.
  • Enforce all Company policies and safety training requirements.
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
  • Support the Client in the implementation and execution of short and long-term projects Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
  • Oversee and execute the appropriate monthly/quarterly/annual on-site inspections.

Requirements

  • Work experience in Facilities Management with management/technical emphasis
  • 5-7 years industry experience required either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment
  • Strong interpersonal skills and problem-solving ability
  • Excellent verbal/written communication and presentation skills
  • Working knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types
  • Proven record of providing excellent internal and external customer service
  • Knowledge of standard business and accounting practices
  • Advanced computer skills with emphasis on Excel and possess the ability to analyze data
  • Strong organizational, management, and supervisory skills
  • Experience in matrix management organization desirable
  • Demonstrated ability to develop successful relationships with and influence customers, both internal and external.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Facilities ManagementHVACElectrical systemsMechanical systemsBuilding automation systemsData analysisContract managementQuality controlKPI monitoringSLA management
Soft Skills
LeadershipInterpersonal skillsProblem-solvingCommunication skillsPresentation skillsOrganizational skillsManagement skillsSupervisory skillsCollaborationTeamwork