join.com

Revenue Operations

• Own and manage our commercial toolstack – Full ownership of HubSpot (advanced admin level) and all connected GTM systems (e.g. Aircall, Clay, Zapier).
• Build and implement complex CRM automations – Design and maintain multi-object workflows (e.g. lifecycle logic, renewal triggers, routing, structured handovers, AI-enriched data flows).
• Drive structural system improvements – Lead large architecture topics such as CRM object restructuring, organizational structure representation, support/AM integration, and documentation automation.
• Leverage AI in operational workflows – Integrate AI into processes beyond basic chat usage (e.g. scoring models, enrichment flows, AI steps inside automations, API-based workflows).
• Ensure data & process quality – Establish standards for data integrity, eliminate duplicates, proactively monitor workflow errors, and maintain clean data flows across tools.
• Reduce admin time for customer-facing teams – Automate manual tasks and simplify workflows to free up Sales and AM teams for high-value customer interactions.
• Support commercial teams operationally – Resolve ad-hoc admin and tooling requests efficiently and continuously improve systems based on feedback.

Senior Revenue Operations Manager

Sales

• Own and drive JOIN's revenue strategy across outbound sales, account management, and RevOps.
• Define and execute JOIN's international expansion strategy (new markets prioritization, GTM localization, partnerships).
• Lead and coach the sales, account management, and RevOps to build a world-class GTM motion.
• Collaborate closely with Product and Marketing to align the full funnel and ensure the PLG/MLG and sales & account management motions work together seamlessly.
• Establish a data-driven revenue culture: own forecasting, pipeline management, and revenue reporting.
• Join our management team and work directly with the CEO and other management team members to shape the overall company strategy and JOIN’s future.

Senior Revenue Operations Manager

VP Sales