join.com

Account Executive

• Identify new business opportunities and convert upsell and cross-sell opportunities through proactive outreach and account analysis.
• Present JOIN’s solutions in a compelling, value-driven way – in German and English.
• Own your pipeline and ensure accurate forecasting and CRM hygiene using Salesforce.
• Anticipate churn risks early and implement strategies to ensure customer retention.
• Collaborate closely with Account Management, Marketing, and Product to deliver maximum value to clients.
• Design and test outbound sales strategies tailored to your market segment.
• Lead cold-calling campaigns to generate high-quality leads and book meetings.
• Document and iterate on best practices and outbound sales playbooks.
• Analyze results and continuously improve your sales performance and acumen.

Senior Account Executive – DACH region

DevOps Engineer

• Operate, maintain, and continuously improve our Google Cloud–based infrastructure and Kubernetes clusters.
• Build, manage, and evolve our Infrastructure-as-Code setup using Terraform and Terramate.
• Enhance and automate CI/CD pipelines to improve deployment speed, reliability, and developer experience.
• Improve monitoring, observability, and alerting (Prometheus, Grafana) to identify and resolve issues proactively.
• Participate in incident response, troubleshooting, and post-mortems, helping to create a stable and resilient platform.
• Contribute to security and compliance improvements, including ISO27001-related automation and best practices.
• Drive operational excellence through automation, documentation, and continuous improvement of workflows.
• Collaborate closely with backend teams to design resilient, scalable services and deployment architectures.
• Identify system bottlenecks, risks, and improvement opportunities — and help implement meaningful solutions.