Johnson & Johnson

Manager

• Deliver hands-on technical training to surgical teams on the proper setup, use, & tear-down of the OTTAVA Robotic Surgical System.
• Confidently interact with hospital personnel in all relevant departments, including but not limited to physicians, executives and both clinical and non-clinical staff members.
• Assist with the development and implementation of metrics to help track education program efficacy and effectiveness.
• Collaborate with Professional Education team members, Marketing, R&D, and external partners to develop training assets that enable the safe and efficacious use of J&J’s surgical robotic systems.
• Develop faculty and lead curriculum development working groups.
• Enable strong collaboration with multiple internal and external partners to assess and leverage innovative training technologies and models to meet Professional Education strategy objectives.
• Utilize customer insights and ongoing VoC to refine educational content via a process of continuous improvement.
• Maximize integration with existing LMS and event management systems.
• Lead key J&J Professional Education strategy initiatives.

Manager, Clinical Training

Director

• Support key US Commercial Strategic Imperatives for the JJIM Immunology GI portfolio.
• KOL Engagement: Identify, cultivate, and maintain long-standing relationships with national and regional KOLs.
• Support commercial KOL influence-mapping initiatives and monitor KOL insights.
• Collaborate with Marketing and Insights Team to refine positioning and assist in the development of strategies.
• Ensure compliance with corporate policies and guidelines while managing speaker engagements.
• Facilitate execution of commercial advisory boards and recruit KOLs for initiatives.

Associate Director, Thought Leader Liaison, GI-Northeast

• Support key US Commercial Strategic Imperatives for the JJIM Immunology GI portfolio.
• Identify, cultivate, and maintain long-standing relationships with national and regional KOLs.
• Monitor KOL insights about current and future treatment patterns that may impact the GI TA commercial strategy.
• Attend and coordinate regional and national congresses to support marketing initiatives.
• Collaborate with Marketing and Insights Team to refine positioning, disease, and branding campaign.
• Work with field and office-based colleagues to identify, contract, and train qualified promotional speakers.
• Assist in the facilitation and execution of commercial advisory boards.

Associate Director, Thought Leader Liaison, GI

Software Engineer

• Completing programming trial activities of low complexity and/or criticality, with high quality and timeliness of deliverables.
• Designing and developing programs in support of clinical analysis and reporting activities.
• Supporting submission activities including, but not limited to creation, verification, and delivery of CDISC compliant and/or non-standard data packages as needed.
• Performing activities in accordance with departmental processes and procedures.
• Performing appropriate quality control and verification in support of clinical analyses and reporting activities.
• Performing reviews and providing feedback on project requirements and documentation.
• Collaborating effectively with the team and cross-functional members.
• Ensuring continued compliance with required company and departmental training, time reporting and other business/operational processes as required for position.
• Contributing to departmental innovation and process improvement projects.

Programmer

Financial Planning and Analysis

• Support short‑ and long‑term financial planning, budgeting, and forecasting for platform and enabling functions.
• Develop, analyze, and communicate financial performance metrics, including variance analysis versus plan, forecast, and prior periods.
• Partner with business and technology stakeholders to evaluate cost drivers, investment trade‑offs, and efficiency opportunities.
• Prepare recurring and ad‑hoc financial reporting packages, dashboards, and presentations for leadership review.
• Build and maintain financial models to assess the impact of platform investments, system enhancements, and operational initiatives.
• Support month‑end and quarter‑end close activities, ensuring accuracy and alignment with financial controls.
• Improve the quality, transparency, and usability of financial data through process improvements and standardization.
• Identify trends and risks, providing actionable insights and recommendations to support business decisions.
• Contribute to audit support and ensure compliance with internal financial policies and controls.
• Mentor junior analysts and contribute to best‑practice sharing across the FP&A community.

SFA, Platform Support, FP&A

• Responsible for ensuring post-market surveillance processes are compliant, effective, and efficient in line with evolving global regulations.
• Provides governance for procedures and systems and oversees the post-market surveillance program across MedTech franchises, with emphasis on complaint trending, signal detection, data management, and data analysis.
• Leads market engagement to identify insights and opportunities for Customer Quality and Customer Experience Engineering, including processes to support new product launches and acquisitions/integrations.
• Serves as a leading voice in the interpretation of regulatory requirements and advocates for policies and procedures that best support patient safety, proactive regulatory-risk management, and cost efficiency.
• Leads a team of data scientists to develop, maintain, and advance data-analysis methods, processes, tools, systems, and capabilities (including Artificial Intelligence [AI]) used by MedTech post-market surveillance and vigilance teams.
• Supports MedTech franchise post-market surveillance improvements and related corrective and preventive actions, as required.
• Ensures each staff member has clearly established goals and objectives; monitors performance; supports development planning; conducts periodic performance evaluations and compensation planning; and ensures succession planning for key positions, including own.
• Develops, coordinates, and otherwise ensures appropriate training for associates.
• Reviews and continuously leads efforts to improve global post-market surveillance processes.
• Provides tools and procedures that enable rigorous data analysis (e.g., trending of complaint rates over time, part usage, and adverse event rates) and summarizes trends and potential signals, escalating as required.
• Manages stakeholders for processes that consume or provide inputs to post-market surveillance, including executive leadership, medical safety, and other business leaders.
• Oversees the timely completion and delivery of post-market surveillance plans and reports for company products, for use as inputs to technical, safety, and regulatory documentation.
• Oversees methods for analyzing, evaluating, and escalating potential post-market product signals.
• Maintains and continuously improves procedures, processes, and systems for complaint-data analysis and signal detection.
• Responsible for development of signal detection algorithms and data analysis programs.
• Ensures appropriate governance of data analysis quality and documentation of appropriate statistical rationales.
• Continually optimizes data analysis techniques and tools to advance capabilities and efficiency while striving to drive consistency across businesses.
• Ensures support of appropriate post market surveillance related submissions and reports to regulatory agencies worldwide in accordance with Quality System procedures.
• Supports CAPA, compliance, quality, and business objectives by overseeing completion of ad hoc post-market data-analysis projects and queries.
• Provides support during external and internal audits of post-market surveillance processes.
• Remains informed of new or revised regulations and guidelines and assesses impacts on company product-analysis processes.
• Completes detailed gap assessments to internal and external regulations and standards.
• Responsible for communicating business related issues or opportunities to next management level.

Manager, Clinical Training

Associate Director, Thought Leader Liaison, GI-Northeast

Associate Director, Thought Leader Liaison, GI

Programmer

SFA, Platform Support, FP&A

Senior Manager – Post-Market Surveillance