Johnson & Johnson

Senior Account Manager, Orthopedics

Johnson & Johnson

full-time

Posted on:

Location Type: Remote

Location: Oregon • Pennsylvania • United States

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Salary

💰 $122,000 - $212,750 per year

Job Level

Senior

About the role

  • Develop, execute, and deliver the J&J Orthopaedic strategy in conjunction with FSO, Offer Development, Commercial Operations, and SourceView partners.
  • Execute strategy to deliver market-leading profitable revenue growth by winning competitive conversions, improving price performance, and protecting base business, while overseeing efficient use of limited company resources (price, inventory, and people).
  • Set the standard for maximizing revenue and minimizing cost to serve across the market.
  • Develop and grow customer relationships to evolve from transactional relationships into strategic partnerships that thrive off executing strategies that deliver shared value.
  • Develops sustainable strategic relationships with key stakeholders at the customers within their specific market as the primary Orthopaedic point of contact.
  • LEAD and DELIVER on utilizing data to create a customer approach that delivers strong business results for them, which leads to strong business results for J&J MedTech.
  • LEAD and DELIVER on utilizing data to influence sales strategy in the AD’s specific market.
  • CONNECT customers to the shared services resources (Contract Management, Deliver, Commercial Operations, Field Sales Network, HEMA, etc.)
  • Develops the Orthopaedic market-based strategies to accelerate the delivery of profitable performance metrics (i.e. revenue growth, improved price performance, the introduction of new products & technology, managing erosion, containing inventory expenditure, etc).
  • Leads a collaborative process in partnership with Field Sales leadership, to ensure the market-based strategy aligns with Orthopaedic leadership priorities and objectives.
  • Manages account performance by monitoring orthopedic contract compliance and contract performance, as well as conducting routine business reviews with key customers to review the results.
  • Responsible for growing in focus product categories, as well as new products as determined by the J&J Medtech Orthopaedics business plans.
  • Builds and maintains strong relationships with market-based economic decision-makers, which includes Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc.
  • Support the AVP, Account Management in the creation of an industry-leading capability of account management capabilities focused on the growing outpatient channel.
  • Develop a thorough understanding of the full set of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, especially digital and robotics.

Requirements

  • Bachelor’s degree required, MBA preferred
  • A minimum of 8 years related business experience required
  • A minimum of 5 years of experience in a highly regulated clinical environment required
  • MedTech experience required, orthopedic and/or capital experience strongly preferred especially in multi-platform environment
  • Proven experience of strong business acumen, contract negotiation, orchestrating deals from ground up, communication skills, analytical skills
  • Excellent written and verbal communication and presentation skills
  • Ability to work in a hands–on, fast paced, customer focused environment.
  • 30%-50% Travel required; Live within the specific market.
Benefits
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Military Spouse Time-Off – 80 hours per calendar year
  • Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
  • This position is eligible to participate in the Company’s long-term incentive program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationbusiness acumenanalytical skillsaccount managementrevenue growthprice performancemarket strategycustomer relationship managementperformance metricsproduct knowledge
Soft Skills
communication skillspresentation skillscollaborationcustomer focusleadershiprelationship buildingstrategic thinkingproblem-solvingadaptabilitynegotiation
Certifications
Bachelor's degreeMBA