Manager, 3PL Partner Management Excellence
Johnson & Johnson
full-time
Posted on:
Location Type: Hybrid
Location: Raritan • New Jersey • Tennessee • United States
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Salary
💰 $102,000 - $177,100 per year
About the role
- Enable the Deliver organization by defining, governing, and continuously evolving operational contracting and performance frameworks for 3PL partners across warehousing, distribution, and transportation.
- Ensure that MSAs, SOWs, SLAs, and pricing model constructs are clear, execution-ready, and consistently applied, while remaining adaptable to varying operational needs.
- Translate complex operational requirements into effective contractual mechanisms that enable performance management, transparency, and continuous improvement throughout the contract lifecycle.
- Operate through strong collaboration with Operations, Process Excellence and Procurement, combining deep operational expertise with commercial and contractual disciplines to ensure 3PL agreements are both commercially sound and operationally executable.
- Bring operational leadership into commercial discussions to help shape contract structures that drive execution excellence, accountability, and long-term value creation.
Requirements
- Bachelor’s degree required; Logistics, Supply Chain, Engineering, or related field preferred.
- 7+ years of progressive experience in supply chain, logistics, or operations, with significant exposure to 3PL-supported operating models across warehousing and transportation.
- Demonstrated experience defining, implementing, and governing MSAs, SOWs, SLAs, and operational contract structures in complex operating environments.
- Strong understanding of 3PL pricing models and cost structures from an execution, governance, and transparency perspective.
- Proven ability to translate operational processes and requirements into clear contractual definitions and performance mechanisms.
- Experience operating in matrixed, cross-functional organizations, partnering effectively with Procurement, Legal, and Operations to shape commercially and operationally aligned solutions.
- Strong analytical, documentation, and stakeholder-management skills, with the ability to influence without direct authority.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MSAsSOWsSLAsoperational contract structures3PL pricing modelsperformance managementcontract lifecycle managementlogisticssupply chainoperations
Soft Skills
collaborationoperational leadershipinfluence without authorityanalytical skillsdocumentation skillsstakeholder management
Certifications
Bachelor's degree