Manager – Microsoft Copilot, Copilot Agents
Johnson & Johnson
full-time
Posted on:
Location Type: Hybrid
Location: Beerse • Belgium
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About the role
- Lead the design, deployment, and scaling of Microsoft Copilot and Copilot Agents across the enterprise.
- Champion innovation, drive adoption, and ensure the responsible use of AI technologies.
- Develop and maintain a comprehensive understanding of the Copilot architecture.
- Collaborate proactively with Business Technology teams.
- Design, develop, and execute Proofs of Concept (POCs).
- Contribute to the development of governance frameworks for Copilot Agents.
- Engineer prompts and workflows tailored to specific business scenarios.
- Provide technical support by troubleshooting issues and maintaining comprehensive documentation.
- Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments.
- Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents and related environments.
- Contribute to the implementation of agent lifecycle management processes.
Requirements
- Bachelor’s degree or equivalent experience is required; an advanced degree is preferred.
- A minimum of 10 years of overall professional IT experience.
- At least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies.
- Strong knowledge of Microsoft Copilot suite, Power Platform, Graph API, Azure, Entra ID, Purview, and related technologies.
- Working knowledge of DevOps, Agile, and ITIL frameworks is preferred.
- Demonstratable experience in compliance standards including GxP, PIIT2/T3, HIPAA, SOX, and related processes such as testing and reporting is preferred.
- Experience in connecting to business systems and orchestrating multi-step workflows.
- Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.
Benefits
- Inclusive work environment
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft CopilotPower PlatformGraph APIAzureEntra IDPurviewDevOpsAgileITILworkflow orchestration
Soft Skills
leadershipcollaborationinnovationcommunicationtroubleshootingdocumentationstakeholder managementprocess establishmentadoption metricstraining initiatives
Certifications
Bachelor’s degreeadvanced degree (preferred)