Johnson Controls

Senior Field Service Technician, Vancouver Island

Johnson Controls

full-time

Posted on:

Location Type: Office

Location: Victoria • Canada

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Salary

💰 CA$32 - CA$44 per hour

Job Level

Senior

About the role

  • Install, service, troubleshoot, repair, and maintain retail products and equipment—including CCTV, access control systems, and Sensormatic products.
  • Keep track of your service calls via computer, including products serviced, work performed, hours, and parts utilized.
  • Maintain an accurate parts inventory at levels that ensure a first-time fix.
  • Demonstrate and train customers how to use their equipment properly.
  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities, or any recurring problems.
  • Take care of other tasks as needed.

Requirements

  • Associate degree in Electronics and/or Networking, or technical military equivalent required.
  • Must have a valid driver’s license.
  • 3 years of prior work experience in a related field.
  • Completed basic Video training and certification.
  • Highly organized, strong interpersonal skills, and ability to work independently.
  • General knowledge of electronics required.
  • Willing to obtain or have a Provincial License as required. (Provincial Dependent)
  • Must have a mechanical aptitude and be able to use hand and power tools.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Must be capable of working independently or as a team.
  • Working Knowledge of MS Office and basic PC skills.
  • Excellent written and oral skills.
  • Ability to travel and work overtime as needed.
  • Able to read and interpret blueprints and Scope documents.
Benefits
  • Competitive pay.
  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • JCI Employee discount programs (The Loop by Perk Spot).
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • Scheduling and management support.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electronicsnetworkingCCTVaccess control systemsSensormatic productsvideo trainingmechanical aptitudehand toolspower toolsblueprint interpretation
Soft Skills
highly organizedstrong interpersonal skillsability to work independentlypositive attitudeability to learn quicklyteamworkexcellent written skillsexcellent oral skills
Certifications
Associate degree in ElectronicsAssociate degree in NetworkingProvincial Licensebasic Video training certification