Youth and Adult Therapist
Talkspace
Child Support Specialist Trainee
Jobs2web
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $4,586 - $6,228 per month
Job Level
Entry Level
About the role
- Participates in an agency-sponsored child support services training program of up to twelve months in duration
- Assists with managing the establishment, modification, and enforcement of court orders
- Receives training in and assists with interpreting and reviewing support orders, both judicial and administrative, for case review and entry into the system
- Assists with resolving customer service issues in a Call Center environment through direct customer contact or with other state agencies, legal partners, etc., by phone, written correspondence, and e-mail
- Receives training in and assists with gathering data via face-to-face interviews and other sources and/or reviewing and preparing petitions, including those from other IV-D agencies /jurisdictions for Custodial Parents (CPs)
- Assists with calculating financial obligations and support balances related to child support accounts
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Requirements
- Requires education and experience equivalent to four (4) years of college with coursework in psychology, sociology, social welfare, business administration, or finance or equivalent educational attainment in a related field
- Or, education and experience equivalent to two (2) years' college with a minimum of eight (8) semester hours in finance and four (4) years of experience in the Child Support Enforcement program area
- Or, eight (8) years' experience performing paraprofessional functions in the Child Support Enforcement program area
- Ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Ability to utilize and maintain state issued equipment such as a laptop
- Must be currently authorized to work in the United States on a full-time basis (State does not provide visa sponsorship)
- Bilingual skills welcome (preferred, not required)
- Ability to work Monday - Friday 8:30 am - 5:00 p.m.
