Job Mobz

People Operations Specialist

Job Mobz

contract

Posted on:

Location Type: Remote

Location: New York • United States

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About the role

  • Manage high volume of People Services tickets in a Jira-based ticketing system
  • Perform administrative tasks in Workday (HRIS)
  • Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
  • Provide employee-facing support (internal customer service)
  • Support onboarding workflows and contractor onboarding/offboarding as you ramp
  • Identify and implement process improvements, including automation opportunities using AI tools
  • Take on additional operational projects based on team needs

Requirements

  • 2-5 years of professional experience
  • East Coast based (or clearly aligned to East Coast screening constraint)
  • Startup and/or high-growth environment experience strongly preferred
  • Extreme attention to detail and ability to move quickly with high accuracy
  • Strong organizational skills and communication in a high-volume environment
  • Comfort working extensively with spreadsheets and data sets
  • Process improvement mindset and interest in automation/AI-enabled workflow improvements
  • High-volume support experience (ticketing preferred)
  • Demonstrated precision in repetitive operational work
  • Comfort with spreadsheets and datasets
Benefits
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryspreadsheet managementprocess improvementautomationAI tools
Soft Skills
attention to detailorganizational skillscommunicationcustomer serviceability to work quickly