Customer Support Representative, Maintenance
Embraer
Korean Bilingual Warehouse Logistics Supervisor
JND Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $27 per hour
Job Level
Mid-LevelSenior
About the role
- Manage warehouse inventory accuracy and oversee daily RMA shipping execution to meet customer delivery timelines
- Handle inbound air shipments from Vietnam, track shipment progress, ensure timely receiving, and coordinate carrier pickup
- Register scrap devices in system, coordinate physical destruction, and maintain scrap tracking records for audit compliance
- Support in-house repair processes including SKU conversion and buffer stock builds through system registration, physical shipment execution, and detailed inventory tracking
- Coordinate with QA to ensure inventory quality standards and follow up on inspection results or required actions
- Work closely with CAM to reflect carrier shipping requirements, align picking logic, commit inventory movement, and support carrier-specific programs (Reman 2.5% seed stock, FAI, EWP)
- Maintain and update records related to physical inventory movement, device repair status, and scrap disposition
- Collaborate with 3rd-party logistics and dock vendors to ensure smooth operation and timely inventory flow
- Generate regular reports on inbound shipment tracking, parts inventory status, and physical inventory actions
- Ensure compliance with import control processes by monitoring inbound shipment records for duty-related data integrity
Requirements
- Bachelor Degree in Business or related field
- 5-7 years of applicable professional experience
- Korean bilingual (highly preferred)
- Strong understanding of air and truck shipment handling and related documentation
- Experience with warehouse operation, inventory control, or 3rd party vendor management
- Familiarity with U.S. import processes and related documentation tracking
- Advanced Microsoft Office Suite skills (Excel, PowerPoint)
- Ability to develop and maintain relationships with internal and external contacts
- Ability to identify business needs and translate into company objectives
- Demonstrated expertise with related systems and 3rd-party vendor performance management preferred
- Ability to work with very little supervision and meet team goals
- Excellent listening, communication, and interpersonal skills
- Teamwork and aptitude for fostering positive relationships
