Appraisal Manager
JMAC Lending
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $29 - $34 per hour
About the role
- Take charge of cultivating and managing relationships with our approved appraisal management companies (AMCs) and appraisers.
- Keep a close eye on vendor performance metrics, including turnaround times, quality trends, fee accuracy, and adherence to service-level agreements.
- Perform regular vendor assessments and deliver insightful reports to leadership on the performance of our appraisal partners.
- Proactively tackle vendor-related escalations, disputes, and performance issues, implementing corrective measures as necessary.
- Evaluate and authorize appraisal fees, adjust fee changes, and resolve invoice discrepancies promptly.
- Assess appraisal reports to ensure their quality, accuracy, and compliance whenever escalations come up.
- Offer expert advice on appraisal corrections, reconsiderations of value (ROVs), and intricate appraisal challenges.
- Collaborate closely with Underwriting Managers and teams to identify the best resolution strategies for appraisal-related conditions and escalations.
- Supervise or lead the appraisal review process to support underwriting efforts, as needed.
- Craft, refine, and uphold policies, procedures, and resources related to appraisals.
- Guarantee adherence to Appraisal Independence Requirements (AIR), ECOA Valuations Rule, USPAP, and investor guidelines.
- Assist in internal audits, investor assessments, and regulatory reviews concerning appraisals.
- Lead and mentor the Sr. Appraisal Support Specialist and Appraisal Coordinators by providing clear direction on appraisal workflows and priorities.
- Act as a primary point of contact for addressing any operational, quality, or compliance concerns related to appraisals.
Requirements
- 7+ years of mortgage industry experience with a strong focus on appraisal operations.
- Prior experience managing AMCs, appraisers, or vendor relationships required.
- Experience working closely with underwriting teams on appraisal-related decisions.
- Prior leadership or supervisory experience preferred (direct or indirect).
- Strong working knowledge of USPAP, Appraisal Independence Requirements (AIR), ECOA Valuations Rule, FNMA, FHLMC, FHA, and VA appraisal guidelines.
- Ability to review and interpret appraisal reports and appraisal forms (e.g., 1004, 1025, 1073, 2055, etc.).
- Proficiency with appraisal management platforms (Mercury Network strongly preferred).
- Experience with loan origination systems (e.g., Encompass).
Benefits
- Comprehensive Health Care Package (Medical, Dental & Vision)
- Life Insurance Options (Basic, Voluntary & AD&D)
- Generous Paid Time Off (Vacation & Holidays)
- Retirement Savings Plan (401k)
- Short-Term & Long-Term Disability Coverage
- Family Leave Benefits
- Wellness Support Resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
appraisal operationsvendor managementappraisal report reviewfee evaluationdispute resolutionperformance metrics analysispolicy developmentcompliance assessmentleadershipmentoring
Soft Skills
relationship managementcommunicationproblem-solvingcollaborationanalytical thinkingattention to detaildecision-makingorganizational skillsstrategic thinkingleadership