Drive outbound campaigns that source net new mid-market customers to Jiffy’s pipeline
Serve as a white glove service to these customers: build orders for them, map out business growth plans, and help with connection to Jiffy design services.
Liaise with your book of business as a point of contact for any logistical or claims-related issues. Work cross-functionally with operations and customer service teams to resolve any of these issues for our top customers.
Prioritize inbound opportunities - the hottest leads to drive immediate revenue and profit impact. Depending on scale, craft together unique operational fulfillment solutions to close the deal.
Negotiate complex partnership agreements with larger promotional product distributors and ensure that all terms are met by both parties.
Monitor, analyze, and report on the performance of your partnerships - including the tracking of key metrics and performance indicators to identify areas of opportunity and areas for improvement.
Leverage AI to identify learnings from your conversations with customers. Identify product opportunities, areas of need, or offers that we should focus on as part of our roadmap.

Requirements

Bachelor’s degree
3+ years of direct experience building pipelines and managing relationships with high volume SMB or Mid-Market accounts.
Proven track record of scaling pipeline and surpassing set targets.
Strong understanding of the DTC e-commerce industry and the customer types that make up that category.
Exceptional communication and negotiation skills (experience engaging C-level executives a plus).
An ambitious self starter that can take a vague overview, set firm strategy, and deliver results.
Confident living in the data - can work through large datasets, segment customer types, and identify signals that lead to stronger campaign performance.
Experience with Apollo, Hunter, or other outbounding sales tools.
Power user in Hubspot or similar CRMs.

Benefits

Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
Retirement Planning: 401(k)
Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Professional Development: Annual stipend to support your learning and career growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pipeline buildingrelationship managementdata analysisnegotiationcampaign performance trackingoperational fulfillment solutionscustomer segmentationDTC e-commerce understanding

Soft Skills

exceptional communicationnegotiation skillsself-starterstrategic thinkingresults-oriented

Certifications

Bachelor’s degree